Tim's Coffee Shoppe
Vision Statement
Tim’s Coffee Shoppe will become the foremost coffee shop in the area. We will serve a great product at a very reasonable price. Our staff will go the extra step to make your coffee experience the best it can be. We will also be a meeting place for students and business people alike. We will create an atmosphere conducive to creative expression and promote the creative process by keeping you connected to the world with free WIFI service.
Short term goals
• Promote Elena to Manager and give her more duties that are for a manager.
• Promote Darryl to assistant manager with limitations regarding his warnings.
• Begin to have staff meetings to see where they feel things should go.
Long Term Goals
• Update existing equipment.
• Speak with electrician about more electrical plugs.
• Install WIFI.
To reach the short term goals Time just needs to look to reorganize the staff. The need consistent leadership and that starts with Tim. Elena has been with him a long time and has obvious strengths as the team already views her as the supervisor of sorts so make that official. Have Elena responsible for making sure the paperwork is up to date on all employees. No one should have several warnings in their file without ever having had a review. She can also be in charge of scheduling.
By promoting Darryl to assistant manager he will have another strong leader as long as he makes it clear to him that his expectations as a manager are high and he must prove himself. Darryl has warnings in his file and those must be spoken to and addressed as things that cannot occur in the future if he is to keep the assistants job. He should be on 90 day probation for this newly created position. He can be placed officially in charge of the entertainment segment as he has proven to do well with this. He needs to stay up on what is current and keep it moving forward.
Tim next should institute
Tim’s Coffee Shoppe will become the foremost coffee shop in the area. We will serve a great product at a very reasonable price. Our staff will go the extra step to make your coffee experience the best it can be. We will also be a meeting place for students and business people alike. We will create an atmosphere conducive to creative expression and promote the creative process by keeping you connected to the world with free WIFI service.
Short term goals
• Promote Elena to Manager and give her more duties that are for a manager.
• Promote Darryl to assistant manager with limitations regarding his warnings.
• Begin to have staff meetings to see where they feel things should go.
Long Term Goals
• Update existing equipment.
• Speak with electrician about more electrical plugs.
• Install WIFI.
To reach the short term goals Time just needs to look to reorganize the staff. The need consistent leadership and that starts with Tim. Elena has been with him a long time and has obvious strengths as the team already views her as the supervisor of sorts so make that official. Have Elena responsible for making sure the paperwork is up to date on all employees. No one should have several warnings in their file without ever having had a review. She can also be in charge of scheduling.
By promoting Darryl to assistant manager he will have another strong leader as long as he makes it clear to him that his expectations as a manager are high and he must prove himself. Darryl has warnings in his file and those must be spoken to and addressed as things that cannot occur in the future if he is to keep the assistants job. He should be on 90 day probation for this newly created position. He can be placed officially in charge of the entertainment segment as he has proven to do well with this. He needs to stay up on what is current and keep it moving forward.
Tim next should institute
References: Associates Capstone in Business. (2012). Retrieved 2012, from Tim 's Coffee Shoppe Simulation: http://extmedia.kaplan.edu.edgesuite.net/buness/AB299/Tims_Coffee_Shop/index.html