Organizational Structure
Names: Javier Flores
Noor Alawaid
Noor AAAAAAAA
Maggie Khouri
Andrea Moulisova
Class: MGMT 2384, Lab G
TA: Felecia Thomas
Date: March 25th, 2009
Introduction
It is hard to find a resident in Canada who would not know where to find a Tim Horton’s fast food restaurant. Tourists visiting Canada who don’t have a Tim Horton’s in their country visit this restaurant and become familiar with the valued beverages and specialty dishes that so many Canadians rave about. When Tim Horton’s first opened the mission statement was written as:
“Top quality, always fresh products, value, great service and community leadership has allowed it to grow into the largest quick service restaurant chain in Canada specializing in always fresh coffee, baked goods and homestyle lunches.“ (The Story of Tim Horton’s, par. 1)
By following this mission statement, Tim Horton’s was found to be the most successful marketing company in Canada. From the insightful research found, our group has chosen to research Tim Horton’s organization and its structure to learn how it reached such great success in such a short period of time.
Tim Horton’s History Tim Horton was a Canadian hockey player who opened his own doughnut shop in Hamilton, Ontario in 1964. The initial menu included a few specialties dishes from his culinary ideas and over the years Tim Horton’s menu has grown immensely. In 1967, Ron Joyce became full partners with Tim Horton; when Tim Horton died Ron took over all of the existing Tim Horton’s restaurants found across Canada. When first opened, Tim Horton’s chain offered only two products- coffee and doughnuts but as time passed and costumer’s tastes became more demanding more products and beverages, such as cappuccinos, muffins, soups, chili, etc. were introduced to the menu.
In 1995, Tim Horton’s merged with Wendy's International, Inc. but continued its operations as a separate entity. Merging with
Bibliography: www.timhortons.com http://www.12manage.com/methods_contingency_theory.html http://thegreenpages.ca/portal/ca/2008/07/tim_hortons_and_the_environmen.html http://www.timhortons.com/ca/en/index.html http://en.wikipedia.org/wiki/Tim_Hortons imaginary books we never used: http://aleph1.novanet.ns.ca/F/QDFFS3I9MGR8BXJ1HPBISK4NH216KJP873GEHAAQFXVKPD5QR2-70251?func=full-set-set&set_number=031831&set_entry=000001&format=999 http://aleph1.novanet.ns.ca/F/QDFFS3I9MGR8BXJ1HPBISK4NH216KJP873GEHAAQFXVKPD5QR2-73418?func=full-set-set&set_number=031879&set_entry=000003&format=999