Training and Development on Employees Performance
THE EFFECT OF TRAINING AND DEVELOPMENT ON EMPLOYEES PERFORMANCE
(A STUDY OF UNITED BANK FOR AFRICA)
BY
NDIH AZUKA MARTINS
MATRIC NO: 051003216
Being a Research Project Submitted to Distance Learning Institute,
(Department Of Business Administration)
University Of Lagos in Partial Fulfillment of the Requirement for the award of Bachelor of Science Degree in
Business Administration
OCTOBER 2010
CERTIFICATION
This research project titled The Effects of Training and Development on employees Performance by Ndih Azuka martins meets regulation governing the award of B.Sc. degree in Business Administration (Business Administration) of the University of Lagos, Akoka – yaba. Lagos
-------------------------- Date ------------------------
Name of Supervisor
ABSTRACT
The purpose of this research study is to obtain the effects of Training and development on the employee’s performance with particular reference to United Bank for Africa Plc.
In order to achieve this objective, sample 100 were randomly selected out of the total employees of 2060 covering both top management and senior management staff.
The statistical technique used was Chi square method. Simple percentage method was used in analyzing the questionnaires, which was presented in tabular form.
The findings are as following:
1. That Training and development bring about the needed growth for employees performance.
2. That Training and development have played an important role in the external growth of a number of leading organization
It was concluded that:
1. That training and development lead to increase in employee’s performance and output, it was gathered that majority of the respondents were of the opinion that training and development will lead to high efficiency of the organization, profitability and expansion of the organization.
2. Despite the short run initial challenges associated with training and development, it brings about long term benefits to the organization.
It is recommended that,
(A STUDY OF UNITED BANK FOR AFRICA)
BY
NDIH AZUKA MARTINS
MATRIC NO: 051003216
Being a Research Project Submitted to Distance Learning Institute,
(Department Of Business Administration)
University Of Lagos in Partial Fulfillment of the Requirement for the award of Bachelor of Science Degree in
Business Administration
OCTOBER 2010
CERTIFICATION
This research project titled The Effects of Training and Development on employees Performance by Ndih Azuka martins meets regulation governing the award of B.Sc. degree in Business Administration (Business Administration) of the University of Lagos, Akoka – yaba. Lagos
-------------------------- Date ------------------------
Name of Supervisor
ABSTRACT
The purpose of this research study is to obtain the effects of Training and development on the employee’s performance with particular reference to United Bank for Africa Plc.
In order to achieve this objective, sample 100 were randomly selected out of the total employees of 2060 covering both top management and senior management staff.
The statistical technique used was Chi square method. Simple percentage method was used in analyzing the questionnaires, which was presented in tabular form.
The findings are as following:
1. That Training and development bring about the needed growth for employees performance.
2. That Training and development have played an important role in the external growth of a number of leading organization
It was concluded that:
1. That training and development lead to increase in employee’s performance and output, it was gathered that majority of the respondents were of the opinion that training and development will lead to high efficiency of the organization, profitability and expansion of the organization.
2. Despite the short run initial challenges associated with training and development, it brings about long term benefits to the organization.
It is recommended that,
References: Ajogu M.O. (1976) Motivational Antecedent of training and outcomes among Commercial banks workers on staff development Boydell A.(1976). et al (2003) Determinant of employee job satisfaction: An Empirical Text of a casual mode Human Relations vol. 46, No. 8, page 1007-1027 Cunning N.M Union Work Group. Industrial and Labour Relations Review, Vol. 38, No. 3 page 408.420 Chartered Institute (2006) List of registered Nigeria Banks of Banks of Nigeria 1996 edition. Glueck (1988) “The Business of retention” PERSONNEL MANAGEMENT. August publishing pp. 24-25 Hamblin (1977) Koontz and Donnell (1976), Management by objective and Results in the public sector Micer (1962) Human Resources Management Obikoya O. (1996) Personnel and Management of People at work at Macmillan Publishing Co. New York, 1996 Ubeku A.K (2004) Personnel Management in Nigeria United Bank for Africa Annual Report (2006) CHAPTER THREE Esan E. O. & Okafor R.O. (1995) Basic statistics Method Ihemeje J