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transformational change

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transformational change
Question (a)
With reference to an internally driven transformational programme that you are familiar with discuss the key drivers for change and the role of management

Introduction

‘Be the change that you wish to see in the world’ is an adage that has inspired individuals, families and companies to move from a lower platform to greater heights. In order to survive organizations, small or big need to constantly introduce strategies that maximize shareholders value and profitability. To this end, Cargo Carriers International has made major notable changes to date. This report seeks to highlight the drivers for the transformational change done by the company as well as clearly spelling out the role of management before, during and after change. An Internally driven Transformation programme is a programme that an organization embarks on or implements to improve its operations. Cargo Carriers implemented a technological change programme in the form of the introduction of Vehicle satellite tracking system.

Definition of key terms

Transformational change is ‘a process of profound change that orients an organization in a new direction and takes it to an entirely different level of effectiveness’. www.businesdicitionary.com

Logistics: It is the efficient transfer of goods from the source of supply through the place of manufacture to the point of consumption in a cost effective way whilst providing an acceptable service to the customer.

Haulage Industry: A sector with the core duty of commercial transportation of goods
.
Vehicle Tracking System: An electronic device installed in a vehicle (car, truck, or other mobile automobile) to enable the owner or someone else to track the vehicle's location to pinpoint where the vehicle is located.

Brief history of the company
Cargo Carriers International Hauliers (Private) Limited (CCIH) is a Zimbabwe based logistics company operating extensively in the Southern and Central African region. Through a

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