What would your practice look like if every written treatment plan was accepted and every patient followed through? You’d have healthier patients and a healthier practice.
Why do so many patients fail to follow through on treatment plans? You may guess that they don’t believe they really need the plan, or can’t afford it, or that they’re frightened, but the truth is simple. When you don’t follow up with patients, you don’t know why they didn’t follow up on the treatment plan.
When you don’t follow up with patients, you don’t know why they didn’t follow up on the treatment plan.
70% or 80% of patients follow up with treatment plans, but only about 10% of …show more content…
You might choose to send an email to your patient every three weeks for a total of nine weeks, for example. You have control over the system.
Does it still sound like a lot of work? It’s actually incredibly easy. I’m going to tell you how – and if you have any problems let me know and I can help.
There are 4 parts to the solution: Categories, Content Creation, Set Up, and Staff Training.
Categories
Start by identifying the treatment plans you’ll work with. Don’t go through the entire schedule and glossary and try to have a solution for every treatment. Instead, look through your treatment plans and see what procedures are commonly prescribed but not accepted.
Select the Top 10. How do you determine the Top 10? It depends on your practice and your circumstances. It might be the treatments that will make the most difference to your patients’ oral health. It might be the most profitable procedures. It might be the ones you enjoy most.
Once you have decided on your personal Top 10, divide them into three groups:
Immediate – these are the things that need to be done quickly, like fillings or extractions. Waiting on these items will have consequences. Schedule emails for this group 1 week after their appointment, then once a week for two more