Patient #3481
Yommala provided the writer with an update …show more content…
Prior to this, Yommala only had 11 left to complete. The concerns are that based on her caseload, many of her patient’s were missing treatment plan since 2015 and 2016. Senior Counselor questioned Yommala as to how this could have happened when in 2016, Counselors had three months to ensure treatment plans were current due to “ Smart” not populating the treatment plans. According to Yommala, there were mutliple changes within the clinic, referring to the treatment plans-At one point, treatment plans were completed every three months and than changed to 6 months. Yommala reported about inputting the treatment but may have just overlooked with regards to the several treatment plans accidentally. The Senior discuss strategies with Yommala in the hope to be current with her services