Cherron Supervisor Case Study
Supervisor Comments:
Discussed with Cherron about the following:
1.) Documentation pertaining to his case history-Cherron was told by the senior counselor that during the active chart review, the senior counselor have noticed that Cherron would schedule his patient next appointment, but it does not reflect on the patient case history. For instance, Cherron scheduled Patient #3112 on September 7 to be seen again on 09/15/2017; however, no documentation in the case history as to whether or not the appointment was reschedule, cancel, and/or no show for the 15 of September. 2.) Cherron was updated with regard to Patient #3502 request for a court letter on 9/21/2017. Please note, on 09/20/2017, Cherron requested for assistance in the matter pertaining to the patient request as a letter was already prepared, but a release of authorization was needed to be signed by the patient. Cherron was informed that any request for a written letter must be reviewed by the Practice Manager and it was advised for Cherron to have this completed before his departure on 09/20/2017. Cherron was not present on 09/21/2017 and Cherron’s collegue was able to assist Cherron’s patient with the need of the letter; however, …show more content…
Suggestions were discuss with Cherron.
4.) Supervision Summary dated on 9/18/2017- Senior counselor questioned Cherron about why he wrote on the first page of the supervision summary as generally there is a counselor comment section on the second page. In addition, Cherron did not sign the supervision summary. According to Cberron, his written comment on the first page was not insinuated negatively towards the senior counselor and Cherron reported that he did not want to sign the supervision summary as it was related to his written warning dated on August 22, 2012.
5.) Cherron completed three
Discussed with Cherron about the following:
1.) Documentation pertaining to his case history-Cherron was told by the senior counselor that during the active chart review, the senior counselor have noticed that Cherron would schedule his patient next appointment, but it does not reflect on the patient case history. For instance, Cherron scheduled Patient #3112 on September 7 to be seen again on 09/15/2017; however, no documentation in the case history as to whether or not the appointment was reschedule, cancel, and/or no show for the 15 of September. 2.) Cherron was updated with regard to Patient #3502 request for a court letter on 9/21/2017. Please note, on 09/20/2017, Cherron requested for assistance in the matter pertaining to the patient request as a letter was already prepared, but a release of authorization was needed to be signed by the patient. Cherron was informed that any request for a written letter must be reviewed by the Practice Manager and it was advised for Cherron to have this completed before his departure on 09/20/2017. Cherron was not present on 09/21/2017 and Cherron’s collegue was able to assist Cherron’s patient with the need of the letter; however, …show more content…
Suggestions were discuss with Cherron.
4.) Supervision Summary dated on 9/18/2017- Senior counselor questioned Cherron about why he wrote on the first page of the supervision summary as generally there is a counselor comment section on the second page. In addition, Cherron did not sign the supervision summary. According to Cberron, his written comment on the first page was not insinuated negatively towards the senior counselor and Cherron reported that he did not want to sign the supervision summary as it was related to his written warning dated on August 22, 2012.
5.) Cherron completed three