Outcome 1: Understand the importance of diversity, equality and inclusion.
1.1 Define what is meant by:
Diversity:- Is that right of each individual to be different and to have differences from others.
Equality:- the state of being equal, especially in status, rights or opportunities.
Inclusion:- the action or state of including or being included within a group or structure.
Discrimination:- the unjust or prejudicial treatment of different categories of people, especially on the grounds of race, age or sex.
1.2 Describe how direct or indirect discrimination may occur in the work setting.
Direct discrimination: Institutional/Company: different pay levels offered for the same job, promotion offers to only a select group of employees; job offers and training opportunities being offered to individuals of a certain race or age; bullying, excluding others, provocations of colleagues or clients on the basis of their gender, age, religious beliefs, ethnicity, language, social class, sexual orientation.
Indirect discrimination: Inadequate facilities put in place for those with disabilities, making demands on workforce which they deem as being disadvantageous to employees of a certain group; using overly complex terminology when providing information either members of staff or the clients .
1.3 Explain how practices that support diversity, equality and inclusion reduce the likelihood of discrimination.
Mixing groups of individuals in situations like; training sessions encourages cohesion and fosters the opportunities for individuals to work well with each other in partnership.
Introducing facilities that aid mobility as this encourages the involvement of individuals who are less mobile and makes them feel included as their needs are being taken into account.
Putting in place polices that empower employees and show the individual's value to the company such as; employee of the