UNIT 203 Work in a Business Environment K
UNIT 203 Work in a Business Environment Knowledge & Understanding
1.1 Describe what is meant by diversity and why it should be valued.
Diversity means different individuals valuing each other regardless of intellect, age, disability race or religion.
Diversity should be respected and valued because everyone is different and can offer an alternative perspective. Everyone should be treated equally because everyone has something to offer and everyone has a strong factor/skill that they can contribute to the company.
They enrich a society because they allow people to experience different thinking processes, to see that there is more than one way of approaching issues or living one 's life.
Diversity brings other points of view and perspectives to different situations. Mixing with different people can help us to overcome fears and prejudices having people from diverse backgrounds in the work place will bring different talents, skills and knowledge.
Diversity can also help you value your own life and work and appreciate others difficulties.
1.2 Describe how to treat other people in a way that is sensitive to their needs.
I can be sensitive to people’s needs and respect their abilities, background, values customs and beliefs and by considering the opinions, circumstances and feelings of my colleagues and customers without it making a difference because of their race, religion, position, circumstances, status or appearance.
By trying to always listen to people and be open to other points of view and by treating everyone in the same way and not judging others religions and customs.
By being polite, tolerant and patient with others and don’t use language or behaviours that could be offensive to others.
By treating everyone with respect you are more likely to earn respect in return.
1.3 Describe how to treat other people in a way that respects their abilities, backgrounds, values, customs and beliefs.
You can respect other people’s
1.1 Describe what is meant by diversity and why it should be valued.
Diversity means different individuals valuing each other regardless of intellect, age, disability race or religion.
Diversity should be respected and valued because everyone is different and can offer an alternative perspective. Everyone should be treated equally because everyone has something to offer and everyone has a strong factor/skill that they can contribute to the company.
They enrich a society because they allow people to experience different thinking processes, to see that there is more than one way of approaching issues or living one 's life.
Diversity brings other points of view and perspectives to different situations. Mixing with different people can help us to overcome fears and prejudices having people from diverse backgrounds in the work place will bring different talents, skills and knowledge.
Diversity can also help you value your own life and work and appreciate others difficulties.
1.2 Describe how to treat other people in a way that is sensitive to their needs.
I can be sensitive to people’s needs and respect their abilities, background, values customs and beliefs and by considering the opinions, circumstances and feelings of my colleagues and customers without it making a difference because of their race, religion, position, circumstances, status or appearance.
By trying to always listen to people and be open to other points of view and by treating everyone in the same way and not judging others religions and customs.
By being polite, tolerant and patient with others and don’t use language or behaviours that could be offensive to others.
By treating everyone with respect you are more likely to earn respect in return.
1.3 Describe how to treat other people in a way that respects their abilities, backgrounds, values, customs and beliefs.
You can respect other people’s