Preview

Usps Case Study

Good Essays
Open Document
Open Document
623 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Usps Case Study
The U.S. Postal Service Case Study
1. Why is it important for the U.S. Postal Service (USPS) to have a high volume of mail to process?
It’s important for USPS to have a high volume of mail to process because USPS is the largest postal service in the world handling about 41% of the world’s mail volume. The second largest is Japan and they only handled 6% of the world’s mail volume, which is a way of showing how important and huge is USPS as a company and that shows the importance of being able to handle and process high volume of mail.
2. What caused productivity to increase?
With the increasing volume of mail USPS looked for ways to improve productivity and the main two key factors were an increase use of automation and the introduction of zip codes. The mail system underwent a major shift to mechanization between the 50’s and the 60’s which allow USPS to be more rapid in the mail processing and that increase productivity. Also in 1978, an expansion of the zip codes was introduced and in 1983 there was an expansion by adding 4 more digits to the current zip codes structure that was in place. USPS also started using automated processing equipment and bar codes and optical readers which added value to their productivity.
3. What impact did competitive pressures have on the USPS?
The two giants FEDEX and UPS have a great impact in USPS because they competed in speedy delivery and package tracking giving customers and businesses more convenient alternatives for some of the services offered. Together with some other issues the other delivery companies caused a slowdown in the volume of mail that USPS was receiving.
4. What measures did the USPS adopt to increase competitiveness?
USPS recognized the threats they were facing and creating several strategies to become and stay competitive. Those strategies included reorganizing their structure, continuing to seek ways to keep costs down, increasing productivity and emphasizing in quality and customer service.

You May Also Find These Documents Helpful

  • Good Essays

    USPS Assignment

    • 741 Words
    • 3 Pages

    1.The USPS is currently drowning in a astonishing amount of financial debt, that is threatening the survival of the federal agency. The USPS is aware of its badly broken business model and is in the process of a strategic restructuring of the agency as a whole. The agency is suffering because it has been unable to meet its budget since 2006, and has been in a deficit borrowing money from the US treasury to make ends meet. Exhausting their debt this year, there’s a lot of politics on what should be done to prevent a shut down. Its clear that with the increase of technology and…

    • 741 Words
    • 3 Pages
    Good Essays
  • Better Essays

    Usps Business Practices

    • 1533 Words
    • 7 Pages

    New goals were required in order to get the USPS out of the red and into the black once again. This would require drastic changes that would affect not only the company itself, but the public it served. We will come to those changes throughout this paper. The next piece of the puzzle is leading.…

    • 1533 Words
    • 7 Pages
    Better Essays
  • Good Essays

    The Usps Problem

    • 978 Words
    • 4 Pages

    It has come as no surprise that the United States Postal Service lost money in the first two quarters of 2010. $8.5 billion to be exact. Next year they, plan to lose even more. Somewhere in between $9 billion to $10 billion dollars. The problem will not be as simple to fix, but it is a problem that can be resolved with a few simple implementations and cost cutting options. Overspending and undercharging has led to needing to cut cost and raise prices. The USPS is trying to do both, but it requires Congressional approval and some simple economics. Here is what should be done in solving this problem.…

    • 978 Words
    • 4 Pages
    Good Essays
  • Good Essays

    This can be due to loss to vital documents, delays in mails, delivered to wrong person, inefficient service being delivered, payment being lost (incoming and outgoing), materials / parts not being delivered on time, dissatisfied customer / supplier which could leave poor image about the organization. Hence making sure that mails are delivered to correct person as soon as possible is vital within a business.…

    • 1620 Words
    • 7 Pages
    Good Essays
  • Good Essays

    Usps Synthesis Paper

    • 825 Words
    • 4 Pages

    If I were the current CEO for the United States Postal Service, I would be gravely concerned about the future of my business, as it has recently taken a steep plummet from its success and popularity in the 19th and 20th centuries. The USPS is now faced with the decision to renovate itself due to the extreme loss of business as technology takes over the 21st Century. Some say that the USPS should be entirely reconstructed because the business is only headed further downhill, while others say that paper mail is still very practical, more so than e-mail, and we must each write more letters to do our part in reviving the business to profitability again. Because the USPS has been such a vital part of our country through its contribution to communication and employment, the organization needs to stay afloat by cutting back on delivery days, strategically rebranching throughout the country, and recapturing the importance of itself through advertising, in order to adapt to the new technology-based era.…

    • 825 Words
    • 4 Pages
    Good Essays
  • Good Essays

    New technologies and companies are forming and replacing the task of the USPS. For the USPS to keep up with the business world , they should adapt to the circumstances and try to change their working conditions. For example, in Daniel Stone’s article “Flying Like an Eagle?”, he lists some options that the USPS could do to improve their market. On of Stone’s pieces of advice is to “Advertise with coupon…[where] people are flocking to the…

    • 519 Words
    • 3 Pages
    Good Essays
  • Good Essays

    USPS

    • 516 Words
    • 3 Pages

    USPS has played an essential part in the development of United States to the country it is today. Over the next decades USPS grew to become one of the largest postal system in the world. Currently, USPS has a monopoly in the distribution of non-critical mail, USPS delivers about 40% of the worlds mail and delivers around 200 billion pieces of mail annually. The United States Postal Service is the second largest employer in the U.S. USPS has an estimate of 32,000 post offices, and branches nationwide, and approximately 492,000 career employees and 130,000 non-career employees. Most of their revenues comes from the sale of postage and their delivery services. In 2015 USPS had a total revenue of $68.9 billion. Although, USPS operates as a single segment their services can be separated into six different classes, First-class mail, Standard mail, Shipping and Packages, International, Periodicals, and other services. First-class mail are letters postcards, or merchandizes…

    • 516 Words
    • 3 Pages
    Good Essays
  • Good Essays

    USPS Synthesis Essay

    • 606 Words
    • 3 Pages

    Over the past two centuries, the United States Postal Office has helped the United States grow by providing communication across the country. The USPS quickly able to provide communication all across the world. In the fast paced society, it is difficult to for the USPS to keep up with all the new gadgets. Especially because the internet allows people to communicate with others in a much more efficient and reliable way. Customers also choose other companies like UPS and Fedex. By reconstructing the USPS, it can slowly meet the standards of a changing world.…

    • 606 Words
    • 3 Pages
    Good Essays
  • Good Essays

    Post Office Dbq

    • 660 Words
    • 3 Pages

    The United States Postal Service (USPS) has delivered packages and other various mail for more than two centuries. With a significant increase to the USPS, however, the deficit in income has caused the USPS to shorten delivery days. In light of this, the United States Postal Service should not cut back on delivery days, but alternatively be reconstructed to meet the needs of Americans. It is important to support the traditions of the USPS by revamping the corporation’s policy, image, and by implementing modern-day morals.…

    • 660 Words
    • 3 Pages
    Good Essays
  • Good Essays

    Since the world has become technology based, less snail mail is being delivered. In 2009, there was twenty-six billion less pieces of mail delivered than in the previous year. This suggests that if the United States Postal Service does not adapt to the new electronic age, they could eventually go bankrupt. Source C reinforces this claim by arguing that changes are necessary after “the Postal Service experienced a 13 percent drop in mail volume last fiscal year, more than double any previous decline, and lost $3.8 billion.” Eliminating saturday deliveries and merging post offices together will help save some of this money…

    • 629 Words
    • 3 Pages
    Good Essays
  • Good Essays

    Over 500,000 people are employed by USPS as career employees. This means that this job is permanent and will not change unless they must be laid off (Rubio). If the post office were to go more mechanical, less human, the United States people would be losing thousands of jobs. Many American citizens would be losing their livelihood. The amount of people employed by USPS is almost 7 times more than the number of employees by google. Dawn Hawkins stated the post office is “ one of the few jobs that can’t be outsourced to other countries…”. This is why USPS should not change because it provides thousands of jobs to American people.…

    • 681 Words
    • 3 Pages
    Good Essays
  • Good Essays

    Us Postal Service

    • 577 Words
    • 3 Pages

    Explain how the Voice of the Employee supports improved internal processes (Voice of the Business), and how the Voice of the Business supports customer satisfaction (Voice of the Customer).…

    • 577 Words
    • 3 Pages
    Good Essays
  • Better Essays

    Save Usps

    • 1809 Words
    • 8 Pages

    Since the beginning, the United States Post Office (USPS) has weathered many harsh climates, long seasons and economic downfalls. In 1775, The United States Congress appointed Benjamin Franklin as the first postmaster general to the United States Postal Service ("Congress Establishes U.S. Post Office ", 2013) Since then, many have followed. Today, the United States Post Office is the largest government business, which is currently having a hard time turning a profit due to competitors such as DHL, FedEx, UPS, electronic payments, and new technology such as email. The post office deals with every aspect of receiving, securing, sorting, moving, and delivering mail to people all over the world. From the neighborly mailman to the friendly office staff many have grown up with, the U.S. Post Office is a part of American history and is in dire need of help. Many middle-aged people probably remember the times when a mail carrier would carry up to 50 plus pounds and possibly walk the lengths of a marathon every day just to deliver…

    • 1809 Words
    • 8 Pages
    Better Essays
  • Good Essays

    With time it has expanded its network and coverage over the entire country and this network once used properly can result in vast profits. Additionally, Canada post can grow under the supervision of new C.E.O. and the government is also trying to improve its services. Introduction of new products can lead to higher growth opportunities. Being trustworthy, proficient in accessing remote areas, vast database and new leadership is very crucial for a postal company to grow.…

    • 920 Words
    • 4 Pages
    Good Essays
  • Good Essays

    This chapter takes place in a time where America was starting to establish their own postal system and was trying to expand westward as a nation. Since America did not contain enough infrastructure to transport letters at a faster rate like European countries, the American people did not use the postal service except the wealthy. Advancing technology was not what needed to occur, but to make delivery prices inexpensive abolishing distance as a factor of cost. So Congress enacted a couple of regulations to improve…

    • 348 Words
    • 2 Pages
    Good Essays