Communicating is an essential part of human nature, and has been around since the first humans walked the earth. We as humans are communicating constantly through what we say, the way we walk, what we wear, our facial expressions, and we even communicate while we are sleeping. Communication can easily get misunderstood because many cultures and genders communicate differently. Things such as religion, age, first language and geographic location tend to make communicating with one another harder. Good communication skills are imperative, because knowing how to get your point across effectively so that your audience understands exactly what you are trying to say helps close the communication gap among individuals.
Communication is an information process going on between at least two human communicators embedded in a context and a situation (Concise Encyclopedia, 2001). There are two main forms of communication, verbal and nonverbal. When communicating we use Verbal and nonverbal communication often at times work hand in hand but they also differ in many ways. Verbal communication mainly deals with the dialogue, voice tone, cadence ( how we say what we say), and written language. Nonverbal communication is more complex, it involves gestures, proxemics (distance between speakers), body contact, posture, facial expressions and eye contact (Swan J, Deumert A, Lillis T, Mesthrie R, 2004). Electromagnetic energy and voice tone also play a very important part of nonverbal communication. According to the chart below communication is 38% tone of voice, 55% non-verbal and only 7% of actual spoken words (Common Wealth of Australia, 2001).
Biologically, men and woman perceive the world differently therefore they communicate differently. Woman are believed to be more passive, emotional, gentle, and sensitive to others that’s why they are believed to use more expressive and involved nonverbal