Verbal Communication
Verbal Communication Paper
CJA 304
Mark A. Stuart
November 22nd 2010
Heather Arambarri
University of Phoenix
Verbal communication and nonverbal communication can have both a negative and positive effect on communication within law enforcement officers making public announcement to the press. Law enforcement academies do not teach techniques of communication to officers going through training even with the prominence of communication in everyday functions. Police officers are held at a higher standard than ordinary citizens but are still humans and have the same problems like ordinary citizens. The transfer of an idea from one location to another can be a challenging task for an officer especially if he or she have to speak in a public setting. Verbal communication is beneficial to both the sender and receiver it is essentially a mental exercise and law enforcement officers must master this form of communication (Wallace, H. & Roberson, C 2009). In public announcement to the press language barriers can have a negative effect on the police officer speech. Saying the wrong words can confuse the media who will misinterpret the meaning to be something other than what the officer meant. A police officer speech must be clear, concise, and when speaking in public he or she must be prepared to communicate on a variety of levels. Using the correct vocabulary and referring to specifics when communicating with the public will save the officer from embarrassment within the department and the public. Nonverbal communication can effect communication in the public announcement to the press by law enforcement officers. Because the details of nonverbal communication can reveal who the police officer is making the announcement from his or her handshake to hairstyle, and the impact him or her speech will have on the public. The way a police officer facial expression appears to the public will speak louder than his verbal communication. If the officer is
CJA 304
Mark A. Stuart
November 22nd 2010
Heather Arambarri
University of Phoenix
Verbal communication and nonverbal communication can have both a negative and positive effect on communication within law enforcement officers making public announcement to the press. Law enforcement academies do not teach techniques of communication to officers going through training even with the prominence of communication in everyday functions. Police officers are held at a higher standard than ordinary citizens but are still humans and have the same problems like ordinary citizens. The transfer of an idea from one location to another can be a challenging task for an officer especially if he or she have to speak in a public setting. Verbal communication is beneficial to both the sender and receiver it is essentially a mental exercise and law enforcement officers must master this form of communication (Wallace, H. & Roberson, C 2009). In public announcement to the press language barriers can have a negative effect on the police officer speech. Saying the wrong words can confuse the media who will misinterpret the meaning to be something other than what the officer meant. A police officer speech must be clear, concise, and when speaking in public he or she must be prepared to communicate on a variety of levels. Using the correct vocabulary and referring to specifics when communicating with the public will save the officer from embarrassment within the department and the public. Nonverbal communication can effect communication in the public announcement to the press by law enforcement officers. Because the details of nonverbal communication can reveal who the police officer is making the announcement from his or her handshake to hairstyle, and the impact him or her speech will have on the public. The way a police officer facial expression appears to the public will speak louder than his verbal communication. If the officer is