Virgin Australia
Department Profiles
Virgin Australia is an incredibly diverse and multidimensional company that genuinely believes that its people are its greatest asset. So that you can make a self-assessment about whether or not your knowledge, skills, abilities and interests are a good match for our company we have provided a snapshot of the various business functions and some of the typical roles that form a part of each team.
Sales
The Sales division is focused on generating revenues through promotion, sales, and loyalty initiatives; driving our brand and our product in the marketplace to maximise our commercial positioning.
Departments include: * Commercial Strategy * Sales (Corporate and Industry) * Guest Contact Centres * eCommerce
Typical roles in the Sales team include: Account Managers, Sales Analysts, Business Development Managers, Commercial Strategists, Sales Operations and Sales Executives.
Alliances, Network and Yield Management
The Alliances, Network and Yield Management division is focused on planning, monitoring and implementing strategies to maximise revenue. This division enhances Virgin Australia's market position through our own and partner networks.
Departments include: * Revenue and Yield Management * Network Management * Alliances * Revenue Planning
Typical roles in the Alliance, Network and Yield Management team include: Revenue Management Analysts, Network Planning Analysts, Pricing Analysts, Route Managers and Alliance Specialists.
Chief Customer Officer
The Chief Customer Officer group is responsible for brand delivery insights and creating and delivering an exceptional service experience to our guests. The group includes Marketing, the Virgin Australia lounges, Brand Strategy and Performance and In-flight and Ground Product.
Departments include: * Brand Strategy & Performance * Brand & Service Excellence * Brand Development Product * Marketing Communications * Premium Service
Virgin Australia is an incredibly diverse and multidimensional company that genuinely believes that its people are its greatest asset. So that you can make a self-assessment about whether or not your knowledge, skills, abilities and interests are a good match for our company we have provided a snapshot of the various business functions and some of the typical roles that form a part of each team.
Sales
The Sales division is focused on generating revenues through promotion, sales, and loyalty initiatives; driving our brand and our product in the marketplace to maximise our commercial positioning.
Departments include: * Commercial Strategy * Sales (Corporate and Industry) * Guest Contact Centres * eCommerce
Typical roles in the Sales team include: Account Managers, Sales Analysts, Business Development Managers, Commercial Strategists, Sales Operations and Sales Executives.
Alliances, Network and Yield Management
The Alliances, Network and Yield Management division is focused on planning, monitoring and implementing strategies to maximise revenue. This division enhances Virgin Australia's market position through our own and partner networks.
Departments include: * Revenue and Yield Management * Network Management * Alliances * Revenue Planning
Typical roles in the Alliance, Network and Yield Management team include: Revenue Management Analysts, Network Planning Analysts, Pricing Analysts, Route Managers and Alliance Specialists.
Chief Customer Officer
The Chief Customer Officer group is responsible for brand delivery insights and creating and delivering an exceptional service experience to our guests. The group includes Marketing, the Virgin Australia lounges, Brand Strategy and Performance and In-flight and Ground Product.
Departments include: * Brand Strategy & Performance * Brand & Service Excellence * Brand Development Product * Marketing Communications * Premium Service