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West Burnham Chapter 5 Summary

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West Burnham Chapter 5 Summary
Chapter 5 West-Burnham states the transformation of education requires investment in the quality of interpersonal relationships and transformational change is an emotional process. He states emotional intelligence is an ability to understand self and the capacity to engage with others. It is also a moral issue as well as the mean of efficient communication. He reports the importance of emotional intelligence in educational leadership and argues the process of transformation requires emotional intelligence and it is an ability to help achieve leadership effectiveness. West-Burnham also gives suggestions for educational leaders how to develop and sustain emotional intelligence through deep and profound learning. And profound learning comes from
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