This book takes place in Bly which is the children’s home in Essex, most likely around the time the book was written in 1898. Their home is a castle of a mansion on a large estate that belonged to their late father, that is presumed to be haunted. The story is told by the newly hired governess who speaks in first person, retelling an event in her past.
The three most central characters are the governess, Miles, and Flora. The governess, is the narrator of the story, and the witness of the ghosts at Bly. She is young, caring, and unusually embracing to the bereaved children. It is also possible, that she is either crazy or deceived, due to the lack of other witnesses to the ghosts that she claims to see. The other main characters are the children, Miles and Flora. The older of the two is Miles. He is a young boy who has just come home after being kicked out of school for concealed reasons.