What Are The Strengths And Weaknesses Of Curley's Dilemma
Strengths:
Shay greets the client politely. She does a good job offering empathy for any inconvenience.
She politely requests to speak with the Mr. to verify his info and get authorization to access his account.
From here, she does a good job confirming the status of the account and helps guide the client toward logging in with the correct info.
She is sure to inquire if there are other questions and ends the call politely.
Shay greets the client politely. She does a good job offering empathy for any inconvenience.
She politely requests to speak with the Mr. to verify his info and get authorization to access his account.
From here, she does a good job confirming the status of the account and helps guide the client toward logging in with the correct info.
She is sure to inquire if there are other questions and ends the call politely.