What Is Organizational Behavior?
Organizational Behavior – field of study that investigates the impacts of individuals, groups, and structure of behavior within organizations. Its aim is to apply such knowledge toward improving organizational awareness * Frequently applied to: absenteeism, turnover, productivity, motivation, job satisfaction, working in groups * Often applied by manager to manage organizations more effectively * Not just for managers and employees, also for entrepreneurs and self-employed individuals, because you have to interact with OTHERS
Behavior: attitudes, how people perform
Organization – consciously coordinated social unit, composed of a group of people that functions at a relatively continuous basis to achieve a common goal/set of goals * Can be big manufacturing firms or small stores
Challenges at the Individual Level * Managers and employees need to learn to work with people who have different personality, perception, values, and attitudes * Based on experiences: influence behavior * Different levels of job satisfaction * Employees want to be satisfied. More satisfaction = more productivity = quantity + quality * Organizations: provide jobs that are challenging and rewarding * Negatively related to absenteeism and turnover costing ORGs money * Motivation * 29% employees do not receive fair/reasonable rewards for their work * Rewards motivation * Individuals must be more empowered employees make own decisions (responsibility) * Puts demand on both worker, employee * Now “teammates” decision making pushed down to operating level * Managers share more power to employees, therefore increasing their responsibility in ORG * Freedom on schedules and procedures * Employees solve work-related problems * More empowerment = lower costs (no need to hire supervisors/high ranks) = employee happy, more pride * Greatest challenge: behave ethically
Behavior: attitudes, how people perform
Organization – consciously coordinated social unit, composed of a group of people that functions at a relatively continuous basis to achieve a common goal/set of goals * Can be big manufacturing firms or small stores
Challenges at the Individual Level * Managers and employees need to learn to work with people who have different personality, perception, values, and attitudes * Based on experiences: influence behavior * Different levels of job satisfaction * Employees want to be satisfied. More satisfaction = more productivity = quantity + quality * Organizations: provide jobs that are challenging and rewarding * Negatively related to absenteeism and turnover costing ORGs money * Motivation * 29% employees do not receive fair/reasonable rewards for their work * Rewards motivation * Individuals must be more empowered employees make own decisions (responsibility) * Puts demand on both worker, employee * Now “teammates” decision making pushed down to operating level * Managers share more power to employees, therefore increasing their responsibility in ORG * Freedom on schedules and procedures * Employees solve work-related problems * More empowerment = lower costs (no need to hire supervisors/high ranks) = employee happy, more pride * Greatest challenge: behave ethically