The pace of change requires managers to produce results quicker than before ●Traditional ways of achieving this, e.g. keeping control of everything and passing out instructions, no longer work in today’s world
●People want more from their work - it’s the responsibility of managers to ensure that work, therefore, becomes more rewarding and fulfilling ●Today’s managers have to manage the paradox of time - to create more time they will have to invest more time in their people; there is no other way ●To invest in people effectively, the manager - must have a fundamental belief that people can achieve whatever they believe is achievable (The first rule of coaching) - needs to continually raise that level of belief