Why Communication Is Important.
Communication is an important management skill in organization.
Introduction
When a day starts, managers will start their work of attending meetings making phone calls, checking emails, supervising staff’s work etc. most of these activities involve communication. To be a good manager, people must have effective communication skills. This communication is that the process of transiting information from one person to another. Good communication skills can facilitate managers to communicate effectively with the others such as employees, upper management and outside parties. Effective communication is the key to management success. For example, praise success and motivate staff when they do a good job indicates that you are well on your way to be a successful manager. Also, as we know people in organizations usually spend 75 percent of their daily time on communication through writing, reading, listening and speaking. Therefore, effective communication plays a crucial role in organization. This essay will briefly introduce different forms of communication, and then discuss the importance of communication and how to improve the communication skills in organization.
Forms of interpersonal communication
Obviously, oral and written communications are important forms of interpersonal communication. Suszko and Breangh mentioned that, when the message is non-routine and brief, oral communication is used; however, when the message is more routine and longer, written communication is used(1986,p515). Oral communication includes face-to-face conversation, discussions, phone calls etc. Henny Mintzberg found out that managers like to spend 50-90 percent of their time talking with people. Since, the most important reason of why oral communication is popular, which it is easy and quick way to get the feedback from other people and there is no need of too much preparation. Managers can develop their oral communication skills several ways in business. For example,
Introduction
When a day starts, managers will start their work of attending meetings making phone calls, checking emails, supervising staff’s work etc. most of these activities involve communication. To be a good manager, people must have effective communication skills. This communication is that the process of transiting information from one person to another. Good communication skills can facilitate managers to communicate effectively with the others such as employees, upper management and outside parties. Effective communication is the key to management success. For example, praise success and motivate staff when they do a good job indicates that you are well on your way to be a successful manager. Also, as we know people in organizations usually spend 75 percent of their daily time on communication through writing, reading, listening and speaking. Therefore, effective communication plays a crucial role in organization. This essay will briefly introduce different forms of communication, and then discuss the importance of communication and how to improve the communication skills in organization.
Forms of interpersonal communication
Obviously, oral and written communications are important forms of interpersonal communication. Suszko and Breangh mentioned that, when the message is non-routine and brief, oral communication is used; however, when the message is more routine and longer, written communication is used(1986,p515). Oral communication includes face-to-face conversation, discussions, phone calls etc. Henny Mintzberg found out that managers like to spend 50-90 percent of their time talking with people. Since, the most important reason of why oral communication is popular, which it is easy and quick way to get the feedback from other people and there is no need of too much preparation. Managers can develop their oral communication skills several ways in business. For example,