Preview

Why do organizations experience resistance to change? What techniques cam managers use to overcome resistance?

Good Essays
Open Document
Open Document
1447 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Why do organizations experience resistance to change? What techniques cam managers use to overcome resistance?
Lester Bartholomew 00057181
Principles of Management 125
Individual Assignment

Why do organizations experience resistance to change?
What techniques can managers use to overcome resistance?

If we want things to stay as they are, things will have to change. (Giuseppe Tomasi di Lampedusa. II Gattopardo 1958). More and more organizations have come to accept that as the external environment changes they need to adapt in order to stay competitive. Organizational change may be necessary to retain a competitive edge in the ever changing economic dynamics. A manager or leaders job is to anticipate and plan for change in order to stay current with the global environment. However this is not the only dilemma managers are faced with, they also have the task of convincing their employees that the change is for the betterment of the organization as a whole. Unfortunately change within an organization is not always a smooth process. Resistance to change exist at all levels, from low level employees all the way up in the organization as a whole. Individuals may resist change for reasons such as, poor communication, Job security, mistrust initiators of change, Lack of capabilities/skill, reallocation of resources.
When the reason for the change is unclear. Most times the change is not properly communicated to the employees and this can further complicate the matter, and individuals tend to resist what they don’t understand. Often lack of adequate information about both the need for the change and what its effects are likely to cause resistance. In contrast resistance will likely to be less if the workers are kept informed. Most time workers are not given an opportunity to participate in the process of change, therefore if change is taking place of which they had no input, they feel excluded from the decision making process and perhaps offended by the entire process and this can lead to resistance.
The uncertainty of the impact of change on job security will cause

You May Also Find These Documents Helpful

  • Powerful Essays

    ZHANG Yuanli Mgts1601 Essay

    • 2246 Words
    • 10 Pages

    As a result, organisations are responding by embracing change as part of the transformation and strategising process (Pieterse, Caniels & Homan, 2012, p. 799). However, when changes in the organisations occur, employees are likely to resist such changes (Zwick, 2002, p. 542). According to Bovey and Hede (2001, p. 372) when people are confronted with major organisational changes, they are likely to go through a reaction process because change involves moving from known to unknown. Employee resistance to change occurs when managers adopt top-down change process, forgetting that employees are important part of the change process; employee inclusion and motivation is crucial and inevitable.…

    • 2246 Words
    • 10 Pages
    Powerful Essays
  • Satisfactory Essays

    In order to move forward as an organisation it is important for change to be accepted. Without resistance that would not be a possible option. Granted this may be a risk, but in this modern day and age risks are complimentary to success. However having said that, the challenge is to find the right balance between change and stability: avoiding the dysfunctionality of too much change while ensuring stability does not become stagnation.…

    • 479 Words
    • 2 Pages
    Satisfactory Essays
  • Better Essays

    Change is inevitable in a society for all types of businesses. Various changes need to occur within an organization due to the economy, mergers, customer’s preferences, technology, and globalization. To eliminate the resistance of change leaders should be aware of why managers and employees shun from it. Leaders should also become experts regarding methods to help employees adapt during the change process because of the positive and negative outcomes that can occur. In doing so, the process can become a successful experience.…

    • 1109 Words
    • 5 Pages
    Better Essays
  • Good Essays

    change is inevitable as without change there can be no improvement. In today’s technological society the pace of change is rapid and businesses need to keep up with new processes, applications and ideas. Reasons for resistance of change: resistance to change is the perception that a change will threaten an individual or group. Managers often view resistance to change…

    • 5968 Words
    • 24 Pages
    Good Essays
  • Good Essays

    Managers need to understand that resistance to change is normal. Employee’s reactions to change are healthy reactions and part of the process of change. Understanding that employees will react this way should help the manager anticipate the resistance and then work with their employees to identify and modify the change so that the level of success is optimal. Managers need to remember that there should not be any defensive reactions on their part when implementing change.…

    • 917 Words
    • 4 Pages
    Good Essays
  • Good Essays

    change is essential to any establishment so as to survive, remain competitive in today’s market, and for continued success (Anderson and Anderson, 2010; Wittig, 2012). In most literatures (Bovey and Hede, 2001; Yılmaz and Kılıçoğlu, 2013) concerning leadership and management, concept of ‘change’ has been defined as a process which involves going from the known to the unknown. In this regard, it is hard for employees to adapt to change at most organizations (Ravichandran and Piramuthu, 2012), therefore, employee resistance is inevitable, and management must be well equipped to deal with it (Baker, 1989 cited Fine, 1986).…

    • 702 Words
    • 3 Pages
    Good Essays
  • Better Essays

    As clearly stated in the article Managing Change Successfully by Eileen Brownell (Sep/Oct, 2000), “Change is inevitable.” Within every company in every industry, change exhibits growth. Without change, companies will become obsolete. With technology continually changing, organizations have restructured the inner-workings of the business. Organizations need to structure the way employees communicate and work together to achieve the underlining goals of the company.…

    • 986 Words
    • 4 Pages
    Better Essays
  • Better Essays

    Although change has become commonplace in modern organizations, the reported failure rates of change implementation range from 40% to as high as 70% (McKay et al., 2013). Considering our global economy and technological innovation, this rate is alarmingly high. It is no surprise that these statistics have prompted researchers to investigate the causes underlying change failure in modern organizational settings (McKay et al., 2013). Employee resistance has been identified as a primary source of change implementation failure across a range of organizations and industries worldwide (McKay et al., 2013). Change is a situation that interrupts normal patterns of organization and calls for participants to enact new patterns, involving interplay of deliberate and emergent processes that can be highly ambiguous for everyone involved (Ford et al., 2008). Employees resist change for a variety of more or less logical reasons (Baack, 2012). These reasons will be explored to understand the external and internal factors of change within organizations. In addition, a scenario will be presented to analyze how change was introduced, perceived, and implemented at a real life organization.…

    • 1621 Words
    • 7 Pages
    Better Essays
  • Better Essays

    Implementing Change

    • 1501 Words
    • 7 Pages

    Positive or negative, change can be challenging to manage because employees need to be on board and be obliged to make necessary changes as well as adjust his or her work habits. When implementing change, a manager may run into numerous obstacles from resistance from the staff to morale issues. This is primarily caused by a lack of understanding by the employees and a fear of how the change will affect him or her directly. Implementing change within an organization can be extremely difficult without a manager who understands d his or her role and responsibilities. This could be the deciding factor of whether or not the organization will succeed or fail when instituting change to the establishment (Mihai, 2009). It is the manager’s responsibility to understand how to address and put the change into action along with properly overseeing resistance from the staff. A manager must effectively assess, plan, implement, and evaluate the change he or she intends to put into practice to abet the staff in adjusting to modification.…

    • 1501 Words
    • 7 Pages
    Better Essays
  • Better Essays

    Organizational change is difficult, although necessary to support growth and excellence in the market place. The concept of change can have negative connotations among employees, especially if change implementations have not been successful in the past. This paper is going to describe the need for change, barriers to change, factors that might influence change, readiness for change, the theoretical change model that relates to the change, and resources that support change implementation.…

    • 1347 Words
    • 6 Pages
    Better Essays
  • Powerful Essays

    had anticipated the need for change as the markets matured and liquor sales fell, but in this…

    • 1218 Words
    • 5 Pages
    Powerful Essays
  • Good Essays

    Organizational change has become very prevalent when discovered amongst successful companies and plays a significant role in designing a lucrative business. Although “change is good”, it is important for management to accept that not all employees will be receptive to changes within the organization. Throughout the transformation, it is important for the organization to maintain a comfortable working environment and be prepared to handle the challenges that may stem from employees that may be resistant to change. Following are common reasons why employees and the organization as a whole may resist change:…

    • 1780 Words
    • 8 Pages
    Good Essays
  • Better Essays

    For many years, the world of business has experienced an increasing rate of change. Alvin Toffler (1970) predicted the trend several decades ago. Toffler also noted that people exhibit a natural tendency to resist change. This resistance to change is a major organizational challenge that organizations must learn to manage. As individuals respond to change in different ways, and as variations in responses produce different outcomes the recognition of this resistance to change is an essential step in the development and implementation of effective change management strategies. Change, positive or negative, is unsettling because people seek stability. Certain individuals are more resistant to change than others, at times there can be situational characteristics such as a lack of trust in management contributing to this resistance to change. Often this resistance to change is out of self interest, at stake can be factors such as income, job security, prestige, power, and personal convenience. Low tolerance for change, lack of trust in management, and self interest are all factors which result in resistance to change. However my experience suggests that lack of understanding of the need for change can be the single greatest contributing factor and is the factor which the organization has the greatest control over.…

    • 1114 Words
    • 5 Pages
    Better Essays
  • Good Essays

    Change Discussion

    • 593 Words
    • 2 Pages

    In response to an organization’s external environment, effectively implementing and adapting to changes is crucial to building success. That being said, change is often not an easy process as it can bring about the many different challenges to those who hold leadership and managerial positions. Leaders and management of an organization faces the many challenges of change such that that they must first identify the need for it and all other alternatives and options that are available to them. They must also decide on the direction that they want to take and how they should execute the strategy to creating change. In addition to finding the way in implementing the change it most important to build on the social value of change within the organization, in which leaders and management must find wide-spread support among all employees. Hence, being a leader during change is very difficult and often require tremendous amount effort and vigilance (Mcshane & Steen, 408).…

    • 593 Words
    • 2 Pages
    Good Essays
  • Satisfactory Essays

    As a manager

    • 351 Words
    • 1 Page

    No one likes change. Often employees resist change for no apparent reason. This is when a manager investigates the reasons behind resistance and uses techniques to enlist employee cooperation. To implement change more effectively, a manager should understand the reasons. The possible reasons of resistance are as follows:…

    • 351 Words
    • 1 Page
    Satisfactory Essays