Wilkinson et al (1991) argues that organisations have this complex interactions and social relations in the internal environment of work which is why it makes it very hard for them to be coherent, ordered, consistent and rational in their management schemes. They have their ideas all over the place and so the job is not being done effectively. Due to this managers need to introduce change initiatives to be able to give order and make the firm reach its goals in the well-organized way.
Reengineering is one way that organisations could develop their change process on. ‘Reengineering is the fundamental
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