Workplace Diversity Case Study

In order to assess the situation, one must gain knowledge of what diversity truly is. Diversity is the term used to describe a variety, or opposite of homogenity. Having diversity means having people from varied backgrounds, cultures, viewpoints, and ethnicitices (Maschi,2009). In this case, diversity is presented as the employment of a mentally disable female. One must also be mindful of cultural sensitivity which is the act of being aware of one's bias, prejudices, and knowledge about the person with whom one is interacting. One must recognize the power and prviledge he or she is afforded and avoiding the impostion of those values (Massen, 2010). Marcus is not displaying any sensitivity towards his coworker, Susan. The hectic environment
As his supervisor, its Jothan's duty to calm down the situation. It is also his duty to make sure the work environment is one of doesn't allow discrimination of any sort while promoting cohesion. It may not be necessary to terminate Marcus due to one incident. It is the role of the supervisor to provide guidance, supervision, and follow policy. If it is not in direct violation of the office's policy with an automatic discplinary action of termination than it is not a requirment to fire Marcus. However, some sort of face to face couseling should take place between Johnathan and Marcus. In this session Johnathan should ensure that Marcus is aware of the federal and state laws against discrimation in the work place such as the TitleVII Civil Rights Act 1964. TitleVII Civil Rights Act 1964 offers clarity to the affirmative action while prohibiting the practices of discrimnatory motive and practice which have the intent to produce discrimintory effects (Affirmative
The case study did not provide information to suggest the she was in any way not proforming as directed. Johnathan should also have face to face session with Susan to ensure she or her job performance will not be tainted any way by Marcus' mistake. Suggestion may also be provided to her to help improve her skills. Johnathan should consider enrolling the entire staff in cultural competence coarses. Most people are only aware of acceptable behavior in setting in which they accustomed to being in. Cultural competence training will assist the employees with their coworker as well as the clients. This type of training will provide the employees with insight, understand, and empathy to individuals who do not posse the same demographics as one's self. It dismantles barriers that one may not be aware of in order to relate to those of diverse backgrounds. In the health care industry it is critical that that diveristy training is linked to the organizations ulimate goal of providing quality care for its clients (Curtis, 2007). Diversity is necessary within the work place as mandated by state and federal law. The assumption that cohesion is automatic when it comes to diversity will be continually tested. The only way to ensure cohesion and elminate discrimiation in the work place is to provide continuous