Approval Sheet
A Recommendation on the Information Needs Net Essentials
Prepared and Submitted By: Prince TY.
Vizconde, Franz
1 trimester S.Y. 2012-2013
In partial fulfilment of the degree of Bachelor of Science in business administration
Major in computer application has been examined and recommended for acceptance
And approval for oral examination
________________________
Chit Valena
CAPROJ1 Adviser
Panel of examiners
________________________
HAZEL TAGALOG
PANEL CHAIR
_______________________ JAKE CASTRO PANEL MEMBER
Contents
PREFACE
This thesis was written to provide a comprehensive analysis on the topics contained for the use of students and teachers of De La Salle - College of Saint Benilde. This thesis concentrated on the Online Customer Relationship and Service Management System for Net Essentials.
The First part of this research paper contains the internal and external analysis of the company. It also includes the company's current belonging, its background, organization chart and structure, value chain and the SWOT analysis.
The system proposal can be found in the Second part. It includes the functions, features, problem addressed, cost benefits projection, projection selection criteria, and the scoring model used in selecting project proposal.
The last part contains the user interface design, scope, limitations, quantitative and qualitative benefits and other detailed items that support the proposed system.
ACKNOWLEDGEMENTS
Team Sky would first of all like to thanks God for giving us patience, knowledge and strength to conduct our study. Our family and friends as well for their patience and full support in helping us when conducting this thesis report. Our thesis Adviser, Mrs.