Terms Definitions URL Uniform Resource Locator top level/ first level domain name com, edu, net, gov, mil, org, uk, au, us IP address Internet Protocol address DNS Domain Name System; Domain Name Server ISP Internet Service Provider TLD top level domain ICANN oversees domain name resolution system router data-forwarder domain name registrar leases domain names Moore's Law chip performance/dollar doubles every 2 years Microprocessor executes instructions of computer program RAM random access memory; volatile = data lost if sudden loss of power ROM read-only memory solid state electronics no moving parts; opposite of a hard drive; chip-based memory, is non-volatile non-volatile memory won't lose data if the power is off; flash-drive, ipod nano giga billion, 2&30 tera trillion, 2^40 peta quadrillion, 2^50 exa quintillion, 2^60 zeta sextillion, 2^70 SaaS Software as a service SQL structured query language CRM Customer Relationship Management SCM Supply Chain Management ERP Enterprise Resource Planning Enterprise Software CRM, SCM, ERP, ect. OLAP Online Analytical Processing CLV Customer Lifetime Value OSS Open Source Software CDN Content Delivery Networks CPM cost per thousand Impressions API Application Programming Interface VBA Visual Basic for Applications O-O Object-Oriented IDE Integrated Development Environment
Chapter 2 Definition computer hardware physical components of information technology-physically touch-computers, storage devices, networking equipment, and other peripherals (bottom layer of the cake) software computer program or collection of programs-set of instructions that tell the hardware what to do operating system collection of programs that control the hardware (next layer) applications end-user programs or complex programs that manage business's inventory, payroll, and accounting (top layer below users) user interface