1. In your opinion would you say technology plays a vital role in the National Commercial Bank?
2. What are some of the ways in which technology makes the managers’ work easier in the day to day operations of the business?
3. What are some of the fraudulent activities that such a software or technological device detect?
4. Have there ever been any major bank robberies at this bank?
5. Why do you plan to implement any new technological device or software in this bank?
6. How will the implementation of these software benefit this bank?
Questionnaire
1. Gender : Male Female
2. How long have you been working at NCB?
3. How effective would you say is the use of technology in accounting is this organization?
Not Effective Effective Very Effective
4. What are the types of technology used at NCB?
5. It is known fact that the uses of computer systems in banks have replaced some activities that were once done manually. List some of the activities that were done manually that are now done via the computer thus making work easier.
6. Does technology make work easy?
7. What are ways in which technology makes the manager’s work easier in the day-to-day operations in the business?
8. Do you offer online banking services for customers?
9. How does technology benefit customers?
10. What are the different software programs used by NCB?
11. What is the software program/technological value used to detect fraud?
12. What are the different fraud activities that is detected?
13. Is fraud still possible with the use of technological application available?
14. Do you believe there are weaknesses existing in the current technological application available?
15. What are problems associated with the use of technology in the bank?
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