electronic commerce
Chapter 1: electronic commerce (EC)
The process of buying, selling, or exchanging products, services, or information via computer networks, including the internet e-business A broader definition of EC that includes not just the buying and selling of goods and services, but also servicing customers, collaborating with business partners, conducting e-learning, and conducting electronic transactions within an organization
Pure and Partial E-Commerce
Partial e-commerce is when a company will sell a good through the internet but the fulfillment of the good will need to take place in the "real" world. E.g., buying a book on Amazon, they will have to send it to you physically.
Pure e-commerce is when everything happens on the internet. E.g., buying music / movies on iTunes. in these case the product and services are digital. brick-and-mortar organizations
Brick and mortar stores means a customer can go to a real store or outlet and make a purchase. For example, shoe stores where a customer can walk in, buy shoes and leave.
Old-economy organizations (corporations) that perform most of their business off-line, selling physical products by means of physical agents
Eg: restaurants saloon virtual (pure-play) organizations
Organizations that conduct their business activities solely online.
Amazon.com and buy.com click-and-mortar (click-and-brick) organizations
A type of business model that includes both online and offline operations, which typically include a website and a physical store. A click-and-mortar company can offer customers the benefits of fast online transactions or traditional face-to-face service.
This model is also referred to as "clicks and bricks." intranet An internal corporate or government network that uses Internet tools, such as Web browsers, and Internet protocols extranet A network that uses the Internet to link multiple intranets
An EC Framework—supported by five policymaking support areas
People
Public policy
The process of buying, selling, or exchanging products, services, or information via computer networks, including the internet e-business A broader definition of EC that includes not just the buying and selling of goods and services, but also servicing customers, collaborating with business partners, conducting e-learning, and conducting electronic transactions within an organization
Pure and Partial E-Commerce
Partial e-commerce is when a company will sell a good through the internet but the fulfillment of the good will need to take place in the "real" world. E.g., buying a book on Amazon, they will have to send it to you physically.
Pure e-commerce is when everything happens on the internet. E.g., buying music / movies on iTunes. in these case the product and services are digital. brick-and-mortar organizations
Brick and mortar stores means a customer can go to a real store or outlet and make a purchase. For example, shoe stores where a customer can walk in, buy shoes and leave.
Old-economy organizations (corporations) that perform most of their business off-line, selling physical products by means of physical agents
Eg: restaurants saloon virtual (pure-play) organizations
Organizations that conduct their business activities solely online.
Amazon.com and buy.com click-and-mortar (click-and-brick) organizations
A type of business model that includes both online and offline operations, which typically include a website and a physical store. A click-and-mortar company can offer customers the benefits of fast online transactions or traditional face-to-face service.
This model is also referred to as "clicks and bricks." intranet An internal corporate or government network that uses Internet tools, such as Web browsers, and Internet protocols extranet A network that uses the Internet to link multiple intranets
An EC Framework—supported by five policymaking support areas
People
Public policy