Identify and describe your organisation’s guidelines relevant to your work.
In my organisation, as soon as I get to work I have to go to my desk, log in and then open Microsoft outlook. I then check for any new emails and for any reminders, I then check my to do list and attend to any urgent/important tasks. Once I have completed that I check the phone system to see if anybody has left a voicemail while out of work hours, if they I have I take down their details and then log it into an out of hours schedule which I update. Once I do all of that I get on with my routine tasks such as filing.
Identify and describe your organisation’s procedures relevant to your work
These are the procedures which I have to follow:
I have to check my emails, this is so I can check for any new emails which may include important tasks to complete.
I have to make sure that every document which I produce is produced with a house style, this because it’ll make everything look professional.
Identify and describe your organisation’s codes of practice relevant to your work
In my workplace the codes of practice which I use include:
Confidentiality: this is where we are told not to give out any private information about my colleagues or clients. This comes under the data protection act.
Health and safety: when I joined my company, I was shown the fire exits and the protocols in case there is a fire. I was also told not to block any fire exits or to leave any of the fire doors open.
Explain the purpose of planning work, and being accountable to others for own work
Planning your work is important as it allows you to complete your entire tasks efficiently. The best way I plan my work in my organisation, is by creating a to do list and prioritising the tasks. This means that I put my tasks into one of three categories, urgent, important and routine. Urgent is of the highest priority and important is medium