introduction to management
GBB/GCB 2033 Introduction of Management (Glossary of Items)
Chapter 1 – Managers and Management
1. An organization is a deliberate arrangement of people brought together to accomplish some specific purpose.
2. Non-managerial employees work directly on a job or task and have no oversight responsibility of others.
3. Managers direct the activities of other people in the organization.
4. Top managers are responsible for making decisions about the direction of the organization and establishing policies that affect all organizational members.
5. Middle managers represent levels of management between the first-line supervisor and top management. 6. First-line managers are usually called supervisors, team leaders, coaches, etc.
7. Management is the process of getting things done effectively and efficiently, through and with other people.
8. Efficiency means doing the task right and refers to the relationship between inputs and outputs. Management is concerned about minimizing resource costs.
9. Effectiveness means doing the right task, and in an organization that translates into goal attainment. 10. Planning encompasses defining an organization’s goals, establishing an overall strategy for achieving those goals, and developing a comprehensive hierarchy of plans to integrate and coordinate activities.
11. Organizing is determining what tasks are to be done, who is to do them, how the tasks are grouped, who reports to whom, and where decisions are to be made.
12. Directing and coordinating people is the leading component of management.
13. Controlling is monitoring activities to ensure that they are accomplished as planned.
14. Conceptual skills are used to analyze and diagnose complex situations.
15. Interpersonal skills involved with working well with other people both individually and in groups. 16. Technical skills are job-specific knowledge and techniques needed to perform work tasks.
17. Political skills are to build a power base and
Chapter 1 – Managers and Management
1. An organization is a deliberate arrangement of people brought together to accomplish some specific purpose.
2. Non-managerial employees work directly on a job or task and have no oversight responsibility of others.
3. Managers direct the activities of other people in the organization.
4. Top managers are responsible for making decisions about the direction of the organization and establishing policies that affect all organizational members.
5. Middle managers represent levels of management between the first-line supervisor and top management. 6. First-line managers are usually called supervisors, team leaders, coaches, etc.
7. Management is the process of getting things done effectively and efficiently, through and with other people.
8. Efficiency means doing the task right and refers to the relationship between inputs and outputs. Management is concerned about minimizing resource costs.
9. Effectiveness means doing the right task, and in an organization that translates into goal attainment. 10. Planning encompasses defining an organization’s goals, establishing an overall strategy for achieving those goals, and developing a comprehensive hierarchy of plans to integrate and coordinate activities.
11. Organizing is determining what tasks are to be done, who is to do them, how the tasks are grouped, who reports to whom, and where decisions are to be made.
12. Directing and coordinating people is the leading component of management.
13. Controlling is monitoring activities to ensure that they are accomplished as planned.
14. Conceptual skills are used to analyze and diagnose complex situations.
15. Interpersonal skills involved with working well with other people both individually and in groups. 16. Technical skills are job-specific knowledge and techniques needed to perform work tasks.
17. Political skills are to build a power base and