Outline the guidelines, procedures and codes of practice relevant to personal work? (1.1.1)
Follow a set routine so you don’t make any mistakes. Confidentiality.
Explain the purpose of planning work, and being accountable to others for own work? (1.1.2)
Throughout the day I will always find out what job is the most important for me to do first and do my other work afterwards. Any delay in the important jobs could impact on someone else’s work e.g. (Every hour we have to go online and collect VBS’s for the drivers otherwise they cannot get on the docks to empty or load their container which delays them from their next job meaning it impacts on their work.)
Explain the purpose and benefits of agreeing realistic targets for work? (1.1.3, 1.1.4)
It gives a good working practice and gives you something to aim for.
Describe types of problems that may occur during work and how would you seek assistance in resolving problem? (1.1.8, 1.1.9)
Part of my job is dealing with POD’s and it is important that I chase for outstanding ones otherwise we cannot prove the delivery of container was made which could delay payment or some other issues like insurance claims.
Explain the purpose and benefits of recognising and learning from mistakes? (1.1.10)
One of the mistakes I have done could have lost the company money but luckily it didn’t. The way I have learnt from this is because I wasn’t very careful but now I take more precautions e.g. checking twice when sending out invoices so I don’t send it to the wrong person.
Explain the purpose and benefits of agreeing and setting high standards for own work? (1.2.1, 2.1.1)
The benefits for setting high standards for your own work means that it is always done to the best of your ability.
Describe ways of setting high standards for work? (1.2.2) * Making goals and sticking to them. * Writing a list of what needs to be done. * Aiming to do certain things by a certain time/day.