Motivational Theory and Techniques used within organizations.
Student: Ronan Manning
Course: M.App.Sc. In Operations and Quality Management (Part-time)
Subject: Research Reports Report No. 2
Submitted To: Dr. David O'Sullivan Industrial Engineering Department
Submission Date: 14th March 2007
Abstract
This literature review explores the concept of motivation, different motivational theories and details some of the motivational tools used within business organizations on a macro level. Motivation theories and techniques are widely used both within normal every day life and the corporate environment. Managers now understand the importance and effects of motivation on their employees in achieving business goals and objectives. The review concludes by explaining how an organization's success depends on the ability of managers to provide an environment, which motivates personnel and maintains an environment of productive, happy and satisfied employees.
Keywords (Motivation, Classification, Theory, Learning Organization)
1. Introduction
Motivation is having the desire and willingness to do something. In psychology, motivation refers to the initiation, direction, intensity and persistence of behavior. Motivation is a temporal and dynamic state and it should not be confused with an individual's personality or emotions. Different things motivate everyone and some of these factors are not monitory orientated: instead they react more effectively to incentives that offer personnel recognition and achievement. Motivation is based on individual needs, not external influences. When an individual wants to do something for need, motivation occurs automatically.
Within an organization motivation can have an effect on critical business outputs such as yield, customer complaints and customer demand. Organizations rely heavily on the competence and efficiency of its operations staff to ensure that products are