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Performance Appraisal Essay Example

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Performance Appraisal Essay Example
In some organizations performance appraisal (PA) and performance management systems are treated as unnecesary or routine job. But the evaluation of of employees' job performance is vital human resources function and of critical importance to the organization. In work organizations performance measurement typically takes place in the form of formal performance appraisals, which measure worker performance in comparison to certain predetermined standards. Performance appraisals serve many purposes for the individual worker, for the worker's supervisor and for whole organization. (Cleveland, Murphy, and Williams, 1989).

For the Worker:
• means of reinforcement
• career advancement
• information about work goal attainment
• source of feedback to improve performance
For the Supervisor:
• basis for making personnel decisions
• assessment of workers' goal attainment
• opportunity to provide constructive feedback to workers
• opportunity to interact with subordinates
For the Organization:
• assessment of productivity of individuals and work units
• validation of personnel selection and placement methods
• means for recognizing and motivating workers
• source of information for training needs
• evaluation of the effectiveness of organizational interventions

Research has been done on numerous facets of performance appraisals (PA), including psychometric issues, rater-ratee characteristics, cognitive processes, rater training, and appraisal fairness (Bretz, Milkovich, and Read, 1992). How PAs are used has been shown to influence rating behavior and outcomes (for example, Jawahar and Williams, 1997) and to be an important predictor of employee attitudes toward their supervisor, the job, and the appraisal process (Jordan and Nasis, 1992). In the Meyer, Kay, and French (1965) study, for example, researchers proposed that conducting salary discussions during the annual performance review interfered with the constructive discussion of plans for future

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    References: 1. DeNisi, A. S., Kluger, A. N. (2000). Feedback effectiveness: can 360-degree appraisals be improved? Academy of Management Executive, 14, 129–139. 2. Fandray, D. (2001, May). Managing performance the Merrill Lynch way. Workforce Online. http://www.workforce.com/archive/feature/22/28/68/223512.php 3. Thomas, S. L., Bretz, R. D. (1994). Research and practice in performance appraisal: Evaluating employee performance in America’s largest companies. SAM Advanced Management Journal, 59(2), 28–34. 4. Peters, T. (1987). The new masters of excellence. Niles, IL: Nightingale Conant Corp. 5. Sumlin, R. Performance management: impacts and trends. DDI white paper. http://www.ddi.com/pdf/OCWP06.pdf (26 March 2004). 6. Gabris, G. T., Ihrke, D. M. (2001). Does performance appraisal contribute to heightened levels of employee burnout? The results of one study. Public Personnel Management, 30, 157–172. 7. FMI Corporation (15 November 2000). Using performance reviews to improve employee retention: Contractor’s business management report, p. 2, Denver, CO: Author. 8. The following discussion is based in large part on Chapter 1 from Milcovich, G. T., Newman, J. M. (2002). Compensation management (7th edn). New York: McGraw-Hill. 9. Lewin, D. (2002, January). Incentive compensation in the US public sector: A study of usage, perceptions, and preferences. Paper presented at the annual meeting of the Industrial Relations Research Association, Atlanta, GA. 10. Esen, E. (2003). Job benefits survey. Alexandria, VA: Society for Human Resource Management. 11. Why Choose Sun? Available on-line at http://au.sun.com/employment/student/whysun.html 12. Company car or allowance? Available on-line at http://www.buyingacar.co.za/company.htm 13. Pierce, C. A., Aguinis, H., Adams, S. K. R. (2000). Effects of a dissolved workplace romance and rater characteristics on responses to a sexual harassment accusation. Academy of Management Journal, 43, 869–880. 14. Adapted from Cleveland, J. N., Murphy, R. E. (1989). Multiple uses of performance appraisal: Prevalence and correlates. Journal of Applied Psychology, 74, 130–135.…

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