Chapter 5 – Nonverbal Messages
Vocabulary
Body Movement
Posture – The way you present yourself
Gestures – Five major types of kinesics that mainly uses hands
Emblems – Translate directly into words or phrases, such as the thumbs-up for “good job”
Illustrators – Enhance the verbal messages they accompany, such as when referring to something to the left, you might gesture towards the left
Affect Displays – Movements of the facial area that convey emotional meaning, such as smiling or frowning
Regulators – Behaviors that monitor, control, coordinate, or maintain the speech of another individual, such as nodding your head to inform the speaker to keep on speaking
Adaptors – Satisfy some personal need, such as scratching to relieve an itch
Facial Expressions – Convey emotions, such as happiness, contempt, interest, agreement, and etc.
Eye Contact – The duration, direction, and quality of the eye movements communicate different messages
Engages your audience
Smell – Can convey messages of attraction, taste, memory, and identification
Attractiveness – The degree to which a person is perceived to be physically attractive and to possess a pleasing personality
Identification – Used to create an image or an identity for a product or person
Touch – The most primitive form of nonverbal communication
Signifies your relationship stage
Time – Consists of messages communicated by our treatment of time
Identifies power and respect
Paralanguage – Is the vocal but nonverbal dimension of speech. It includes rate, pitch, volume, resonance, and vocal quality as well as pauses and hesitations. Based on paralanguage, we make judgments about people, sense conversational turns, and assess believability.
Clothing and Adornments – People make inferences about who you are partly on the basis of how you dress. Whether accurate or not, these inferences will affect what people think of you and how they react to you.
Examples include social class,