Introduction
When the psychotherapeutic “Five relationship” model of Petruska Clarkson is translated into modern business language it will equip you with a better understanding of people, processes and decision-making for your organisations in today's increasingly changing and unstable business conditions
1. The Working alliance – relationship
The basic contract by which people agree to work together within an organisation.The definition of the task:
What, Where, Who…
The working alliance is the most important relationship because it is essential for survival. If there is clarity in definitions of the purpose and objectives in the working alliance, the other relationships can flourish. On the other hand, if the basic working alliance is not solid, everything else will be undermined and there will be no business or organisation to speak of.
Coming together - forming the working alliance
In order for anyone to operate effectively and efficiently, they need to be clear about who they are, what their role is and what they are doing.
2. The Anticipated/ the Unfinished/ the Transference - relationship
Known in some psychological disciplines as 'transference', in an organisational context it is best understood as the human relationship equivalent of ‘unfinished business'.
The interference with the task
Many unresolved past experiences which people take to psychoanalysis and therapy shouldn't be present at work. But they often are. These can become the 'grit in the oyster' which causes unproductive behaviour by interfering with the working alliance through positive or negative distortions based on unhelpful past experiences. The 'unfinished' dimension is sometimes referred to as the 'transferential' or 'projected' relationship because a person can transfer or project elements of their past relationships into current ones. For example, people can bring to their work environment