Agreed Ways Of Working
Policies and procedures are put in place within care settings to ensure that staff, service users and employers are protected, benefitted and are working in the best way possible. Company policies are backed up by law and also national care standards.
Service user care plans are a great way of understanding ways of working. You must read them thoroughly before undertaking any care work with a company or individual.
Policies and procedures often change according to law, preference or if an incident occurs, this also applies for care plan so it is very important to keep everything relevant and up to date.
We ensure all policies and procedures are understood by asking staff to read and sign them upon employment.
Each persons role has a set of rules and guidance policies to ensure their job is being carried out correctly and efficiently, not posing any risk to themselves or service users. Each worker must ensure to only carry out their required tasks, as they may not be trained or qualified to undertake certain tasks.
Below is an example of why it is important to understand your own roles and responsibilities;
Jim does not have training to administer medication to Mr. Smith, but one day decides to help the senior staff who are busy on shift and give Mr. Smith his daily medication. Jim accidentally gives Mr. Smith another residents medication, luckily Mr. Smith was not harmed because of the small dosage, but Jim's mistake could have been fatal.
This is why policies and procedures are but in place, to protect people who require our care.
Policy and Procedure examples;
- Fire & Evacuation Policy
- Mobility Policy
- Uniform
- Pay & Salary terms
- Mobile Phone policy
- Personal care