Active Listening in Communication HCA/230 MEMO Date: June 30‚ 2014 To: All Staff Members RE: Active listening within our Clinic Active listening within our clinic practice is imperative. At times‚ it is easy to fall into the trap of letting things being heard go in through one ear and out the other. This is how different perceptions and miscommunication occur within the workplace (Wienclaw‚ 2014). Here in this medical
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Center for Teaching and Learning Stanford University‚ Stanford CA Characteristics of Effective Listening Ineffective Effective Non-Verbal Behavior Listener looks bored‚ uninterested‚ or judgmental; avoids eye contact; displays distracting mannerisms (doodles‚ plays with a paper clip‚ etc.) Listener maintains positive posture; avoids distracting mannerisms; keeps attention focused on speaker; maintains eye contact; nods and smiles when appropriate Focus of Attention Listener shifts focus of attention
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Listening Journal Guidelines 1. Listen. Listen to a talk‚ lecture or broadcast in English each week. a. The broadcast should be a minimum of 5 minutes. b. The broadcast should be on a subject appropriate for Academic English (i.e. no celebrity gossip or fashion news). 2. Take notes. Take notes as you listen. (Follow the guidelines provided by your teacher. See the example below.) 3. Summarize. At the bottom of your notes‚ summarize the main idea of the talk in 1-3
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Types of listening Here are six types of listening‚ starting with basic discrimination of sounds and ending in deepcommunication. Discriminative listening Discriminative listening is the most basic type of listening‚ whereby the difference between difference soundsis identified. If you cannot hear differences‚ then you cannot make sense of the meaning that is expressed bysuch differences. We learn to discriminate between sounds within our own language early‚ and later areunable to discriminate
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Listening and Perception 2 We humans are different and unique. We can see these differences in everything we do and create. Interestedly we have a variety of views and concepts in very little or insignificant aspects of our daily living. Members of the same family can have a personal interpretation of what they considered best for society. For this reason we had to find ways to resolve conflict and manage situations‚ in order to live a more productive life with the less conflict possible. For
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It is generally recognized that listening comprehension‚ which can be understood as the ability to identify and understand what others say‚ plays a key role in facilitating language learning. Gary (1975) said that giving pre-eminence to listening comprehension‚ particularly in the early stage of second language teaching and learning language. Firstly‚ listening is one of the basic sources of information. It is easy to see that all L2 learners want to understand target language‚ or they want to
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Chapter 1: Chapter goals: Learn a Listening Strategy: Recognize lecture language that introduces the topic and lecture plan Learn a Note-taking Strategy: Organize your notes by outlining Learn a Discussion Strategy: Express your ideas during a discussion Listening Strategy: Review what you know: To help you get ready to take in new information during the lecture‚ first think about what you already know about the topic. Recognize lecture language for topic and lecture
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There is an art to listening; and as Julia Wood states about listening‚ “We try to understand not just content but also the person speaking” (Wood 166). In essence‚ the goal of listening is to gasp the message‚ meaning and feelings of the person talking. Therefore‚ there are listening behaviors and listening styles that can either enhance or impede this process and flow of communication. To this point‚ observations have been made of two separate conversations in which listening behaviors and styles
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The Art of Listening Essay “Courage is what it takes to stand up and speak; courage is also what it takes to sit down and listen.” (Churchill) Having the capability to give one’s attention to sounds is just as crucial as having the ability to vocalize words. The quote stated above by Winston Churchill signifies how important the art of listening is. Not only is it vital to achieving success‚ it brings many benefits to individuals. But before we can analyze components of how listening is advantageous
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Listening: “Active listening is a communication technique used in counseling‚ training‚ and conflict resolution. It requires that the listener fully concentrates‚ understands‚ responds and then remembers what is being said.” (Active listening‚ n.d.) In business‚ active listening would be a valuable skill to have in many situations. For example‚ conflict resolution. A situation may arise where competing perspectives on how to solve a particular problem are available. Being able to actively listen
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