A Measure of Service Quality for Retail Stores: Scale Development and Validation Pratibha A. Dabholkar Dayle I. Thorpe Joseph 0. Rentz University of Tennessee‚ Knoxville Current measures of service quality do not adequately capture customers ’perceptions of service quality for retail stores (i.e.‚ stores that offer a mix of goods and services). A hierarchical factor structure is proposed to capture dimensions important to retail customers based on the retail and service quality literatures
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Online Retail December 2014 Reference Code: 0199-2344 Publication Date: December 2014 WWW.MARKETLINE.COM MARKET LINE. T HIS PROFILE IS A LICENSED PRODUCT AND IS NOT T O BE PHOT OCOPIED Global - Online Retail © MARKETLINE THIS PROFILE IS A LICENSED PRODUCT AND IS NOT TO BE PHOTOCOPIED 0199 - 2344 - 2014 Page | 1 EXECUTIVE SUMMARY Market value The global online retail sector grew by 21.4% in 2014 to reach a value of $986.7 billion. Market value forecast In 2019‚ the global online retail sector
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The chain was originally set up to commercialize menswear‚but in 1992 ‚they introduced a complete collection of womenswear. {draw:frame} Massimo dutti has designed following apparel collection for women men and children . What do outlets do to make retail better and effective ? Men of 25-50 years old providing them with personal tailoring .provide with formal and casuals. It also provide with Massimo dutti soft collection‚ accessories fragrance etc . Broadly and deeply
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Table of Contents 1) INTRODUCTION……………………………………………………………………………………………………. 2) PRIMARY RESEARCH…………………………………………………………………………………………….. 3) SECONDARY RESEARCH………………………………………………………………………………………… 4) OBSERVATIONS AND FINDINGS……………………………………………………………………………. 5) ANALYSIS………………………………………………………………………………………………………………. 6) CONCLUSIONS……………………………………………………………………………………………………………. 7) RECOMMENDATIONS……………………………………………………………………………………………. Introduction Since the mid 1950’s the quantity of studies
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Retail Table of Contents Table of Contents 2 Introduction 3 Introduction 3 LIDL Spain 3 Company Statement and operating principles (in summary) 3 1. Understanding the retail marketplace and customer needs and wants 4 1.1 Macro environment 4 1.1.1 Political: 4 1.1.2 Technological: 4 1.1.3 Environmental 4 1.1.4 Legal 4 1.2 Micro environment 5 1.2.1 Competitors 5 1.2.2 Customers 6 1.2.3 SWOT – analysis 6 2. Designing a customer-driven retail strategy
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[pic] Retail Loss Prevention: Doing more with Analytics February 2009 DRAFT Abstract T he retail industry is in the middle of an unprecedented economic crisis. All retailers are trying to figure out how to cut costs‚ retain customers‚ conserve cash and more importantly stay in business. Recently‚ the National Retail Federation (NRF) polled readers of its SmartBrief asking them what was on top of their mind. Loss Prevention (LP) came in second only to the overall economy! It is no surprise
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1. INTRODUCTION TO FDI 1 2. HISTORICAL TRENDS IN FDI IN INDIA 2 3. PRESENT SHAPE OF FDI 2 4. THE ORGANIZATION OF INDIA’S RETAIL INDUSTRY 3 5. EFFECT OF FOR DIFFERENT STAKEHOLDERS: 4 6. THE CASE OF WALMART 10 7. COMPETITION RELATED ISSUES 11 8. CASES 13 9. CONCLUSION 15 10. BIBLIOGRAPHY 16 iv Introduction to FDI Foreign Direct Investment (FDI) broadly encompasses any long-term investments by an entity
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Research Methodology | FDI in Retail- Is India ready? | This research paper focuses on the various perspectives shared by consumers and retailers on FDI coming into the Indian retail sector. The research paper also determines whether India is ready to accept FDI in Indian retail sector. | Submitted to:Prof. Neena Nanda | Submitted by:MMS - BGroup No. 6Saurabh Kapoor - 115Monica Mandyani - 117Umang Patel - 129Prachi Shah - 144Bhavik Solani - 152Nilesh Vaghela - 155Hiral Vakharia - 156 |
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OBJECTIVE Aim to work in a challenging corporate environment‚ where growth and prospects are unlimited‚ which gives me scope to explore my skills with latest trends &advanced technologies and strive for excellence to meet the goals of the organization * BRIEF PROFILE 8 years of experience in Retail‚ FMCG &Telecom Sales .Well versed with International Retail Standards‚ service quality‚ Pricing‚ Merchandising and Purchasing. * QUALIFICATIONS M.B. A. (Marketing)Mahatma Gandhi University‚
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Abstract The current economic environment‚ shifting consumer preferences‚ and technology advances have aggressively increased competition in the Retail Industry. Companies have been forced to reevaluate strategies‚ appearance‚ and overall brand to stay competitive. This paper aims to evaluate reasons companies choose to rebrand‚ the process of rebranding‚ and the impact it has on the company. The author presents JC Penney and its failed attempts in rebranding. The paper examines the rebranding
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