Tom Callaghan 09028777 U54028- People Management in Hospitality & Tourism Critically evaluate whether the requirement for Emotional Labour in hospitality and tourism work is ethical. ‘Employment situations in which workers as part of their work roles need to convey emotions and preferably to appear as though those emotions are deeply held…(emotions) that are supposed to make the recipient of the emotional labour feel good about the worker and the organisation for which he or she work’
Free Emotion Arlie Russell Hochschild
Respect is a word that often gets used but is quite difficult to actually define. Most people would tell you they know when they are being treated respectfully‚ but might have trouble identifying their own disrespectful communication styles. Self-respect is commonly spoken of‚ but it might be surprising to learn how often people struggle to consistently achieve it for themselves. Respect can mean treating ourselves and others with consideration‚ care and esteem. To show respect means to have regard
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Communication and professional relationships with children‚ young people and adults. 2.3:1.1 Describe how to establish respectful‚ professional relationships with children and young people. (Sourced from teaching assistants handbook level 2): Ten ways to develop positive relationships with pupils: 1. Remembering children’s names and pronouncing them correctly. 2. Being approachable and willing to listen to pupils 3. Listening and responding to pupils in ways which let children feel
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How are the young people in DNA affected by the crimes they commit? How does Kelly show the ways they are affected? [30 marks] DNA is a contemporary play dealing with the modern issues faced by youths. The group in the play is portrayed as alienated and cut off from society other than their immediate surroundings. Though there is no definite place or time it is clearly contemporary through the speech and references made by other characters. In the play DNA Dennis Kelly shows the different ways
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“Who has inflicted upon us? Who has made us Jews different from all other people? Who has allowed us to suffer so terribly up till now? It is God that has made us as we‚ but it will be God‚ too‚ who will raise us up again” ( Frank 207). The Dairy of a Young Girl is a diary written by Anne Frank. This diary takes place during the Holocaust in World War II and contains the thoughts‚ feelings‚ and emotions of Anne Frank during this time period. Anne Frank shows how she is hopeful and courageous throughout
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almost everyone owns a smartphone. While most people don’t mind young kids having smartphones‚ some people still believe that smartphones are harmful and should not be used or owned by children. Sooner or later‚ in the near future‚ everyone might be using smartphones and kids as young as two or five might be using them. Smartphones are one of the single greatest and most helpful devices you can have in your lifetime. With better technology coming soon‚ the question if young kids should be able to own their own smartphones is an important question
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Understand the principles of developing positive relationships with children‚ young people and adults 1.1 Explain why effective communication is important in developing positive relationships with children‚ young people and adults. Effective communication skills are important in building positive relationships‚ as it can help prevent relationship problems. Relationship problems you could encounter like distrust and lack of respect‚ which can make you unapproachable and build a wall between
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Human Resources Department The Human Resources Department deals with the employees and the people who make up the workforce in a business or firm. The Human resources Department is important because you need someone in charge of the population within and outside the business. If a company has too many workers they will have employees that have a lot of free time and are not working; therefore‚ the Human Resources department is there to fire the unnecessary employees that are not needed. The Human
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be discussing the different way we communicate with children‚ young people and other adults. Also‚ how to deal with disagreements between children and adults. And looking at how we speak and communicate with people and the benefits it has Task 1 Children and young people Describe how to establish respectful‚ professional relationships with children and young people It’s most important that first of all you talk to a child or young person that is at a level that is appropriate to their age. Making
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relationships with children‚ young people and adults (also includes unit 333‚ 1.5) (NB: Please also refer to guidance in standards for words in bold) Why is effective communication important? Explain the principles of relationship building and the skills needed to develop positive relationships with children‚ young people and adults
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