soft Skills vs. Hard Skills: Soft Skills vs. Hard Skills Soft Skills: Soft skills are defined by dictionary.com as: “ desirable qualities for certain forms of employment that do not depend on acquired knowledge: they include common sense‚ the ability to deal with people‚ and a positive flexible attitude” Soft Skills Examples include: Social capital Friendliness Optimism Listening Ethical Behavior Honesty Responsibility Collaboration Creativity Examples include: Hard Skills: Hard skills
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BUSM4176 Introduction to Management Topic 8 Skills and services Structure • Flexible firms • Knowledge work • Service work • Neo-Taylorism • Emotional labour School of Management The revolt against Taylorism • Social science critique of Taylorism • A new workplace and a new worker? – A post-industrial‚ information or knowledge economy? – A service rather than a knowledge economy? – The changing character of labour: hand‚ heart or head? School of Management Flexible
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Skills Audit: Skills- Interpersonal Skills- I have been working In the food and Hospitality industry for past two years. Working with Colleagues and Customers is an important part of the job. Customer relations and interpersonal skills are the two most important skills that a person working in that industry will need to know about. Customer relations techniques include a number of skills‚ such as effective verbal and non-verbal communication‚ ability to ask relative questions‚ to be attentive‚ problem-solving
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Managerial Skill What are the traits of a good manager? Stated precisely‚ a good manager is the one who has loads of confidence in his own abilities and possesses managerial skills like leadership‚decision making abilities‚ multitasking and an uncanny knack to motivate employees. Leadership Qualities Leadership and management are inseparably intertwined. A good manager has to be a good leader as he has to guide a team of people towards common goals . Communication Basic management skills like
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SOFT SKILLS Soft skills is a term often associated with a person’s "EQ" (Emotional Intelligence Quotient)‚ the cluster of personality traits‚ social graces‚ communication‚ language‚ personal habits‚ friendliness‚ and optimism that characterize relationships with other people. Soft skills complement hard skills which are the occupational requirements of a job and many other activities. They are related to feelings‚ emotions‚ insights and (some would say) an ’inner knowing’: i.e. they provide an important
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1. Academic Interest Essay : Tell us what you’d like to major in at Cornell and why‚ how your past academic or work experience influence your decision‚ and how transferring to Cornell would further your academic interests. (500-750 words) With a highly recognized and respected college educational system‚ Cornell has now developed its own unique philosophy of curriculum and instruction‚ which is very appealing to me very much. I would like to transfer to Cornell to continue my undergraduate study
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ACADEMIC BEHAVIOR AND PERFORMANCE OF THIRD YEAR STUDENTS OF GENERAL EMILIO AGUINALDO NATIONAL HIGH SCHOOL‚ DIVISION OF CAVITE A Thesis Presented to the Course Specialists of the School of the Distance Education Open University System Polytechnic University of the Philippines In Partial Fulfillment of the Requirements for the Degree Master in Educational Management By Richelle I. Rogel October 2012 Chapter 1 THE
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Study Skills To have good study skills there are many things that must come together for this to happen; time management‚ goal setting‚ and the study environment are just three important areas that will be discussed. Time management will be the first important area that will discussed. We all at some point in our lives have to somehow deal with time management. As Goodstein (1999) expressed‚ “learning to manage time well is a key skill for success at home and in the workplace” (p 44). A prime
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Continuing Academic Success Continuing Academic Success is extremely important to those who plan to make advancements in their chosen career fields. It provides the opportunity to keep current with ideas‚ techniques‚ and advancements that are being made in their area of employment. We will address the importance of setting achievable goals‚ the importance of learning styles in academic success and the validity of ethics and academic integrity in helping to achieve continuing academic and professional
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The aim of this essay is to analyse the relation between the increased demand for ‘soft’ skills on recruitment and selection policies. It will firstly evaluate specific methods and then it will discuss the result of these policies on retention and organisation culture. The essay will also investigate the possible implications and the significance of ‘soft’ skills in recruitment and selection in the service sector. It will argue that control plays an important role in the relationship that develops
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