1. Identify different reasons why people communicate Answer : * To express needs; to share ideas and information; to reassure; to express feelings; to build relationships; socialise; to ask questions; to share experiences * People communicate in order to establish and maintain relationships with others‚ to give and receive information and instructions‚ to understand and be understood‚ to share opinions‚ knowledge‚ feelings‚ emotions‚ to give encouragement and show others they are valued
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complainant and the home‚ but if either of the parties is not satisfied by a local process the case should be reffered to the Care Quality Commission. Legal requirements for dealing with complaints Legal requirement for dealing with complaints is to follow Health and Social Care Act 2010 and National Minimum Standards - complaint policy. These standards require care home managers to have clear procedures that enable service users to make their views‚ concerns and worries known‚ and that reassure
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Tina Kenny 15.09.14 Unit 520: Recruitment and selection within health and social care settings. Outcome 1: Understand the recruitment and selection processes in health and social care settings. 1.1 Explain the impact on selection and recruitment processes‚ in own setting of: 1.2 Explain circumstances when it is necessary to seek specialist expertise in relation to recruitment and selection. Answers: 1.1 & 1.2 In health and social care the recruitment and selection process is that‚ initial employment
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Learning outcome 1 – Understand how the social‚ economic and cultural environment can impact on the outcomes and life chances of children and young people 1. 2. As a social care worker‚ part of my role is to understand and be aware of the issues that can have positive and negative influence on the young peoples lives that I support. Economic Issues – Poverty can have a huge impact on a Young Persons life. A family living on a low --income or benefits might not be able to provide for their children
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Ravandeep Kaur (Group B) Unit 3: Health‚ safety and security in health and social care. D2: Justify responses to a particular incident or emergency in a health or social care setting. In my P4‚ I talked about 4 different incidents and emergencies that could occur in a health and social care setting such as a hospital and what the priorities and responses would be in each scenario. I will now be justifying why the responses I chose would be the most
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HEALTH AND SOCIAL CARE PRACTICE PRINCIPLES OF SUPPORT For an Old Care home there are some underlying principles of support that need to be applied to ensure that the patients and people living in the care home are looked after for in a dignified way. These principles are: - Respect for privacy and Dignity – This principle ensures that the old people have a right to lead their life in their own dignified way that they choose to. They dress up in the way they want to‚ eat the way they want to and
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Understanding the role of the social care worker Question Booklet Task A- Short answer questions Ai Explain three differences between a working relationship and a personal relationship. * Socialising *Not discussing residents with others outside of the work place *Physical contact Aii Give two examples of different working relationships in an adult social care setting. * Carer/ Residents *Carer/ Senior- Manager AiiI Explain why it is important that social care workers in partnership with
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Legislation relating to health and safety in a health or social care work setting; • Health and Safety at Work Act (HASWA) 1974 - ensures the health and safety of everyone who may be affected by work activities. • Management of Health and Safety at Work Regulations (MHSWR) 1999 - requires employers and managers to carry out risk assessments to eliminate or minimise risks to health and safety. • Workplace‚ (Health‚ Safety and Welfare) Regulations 1992 - minimises the risks to health and safety associated
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individuals are cared in health care settings The principle of support is beneficial in health care settings as it makes sure that the individuals are cared for properly and in a professional way. ‘Principle’ can be defined as a rule or belief governing one’s personal behaviour. In this case‚ principle of support is applied by supporting a client in a manner in which the client is able to guide themselves with assistance from care workers. It is important‚ as a care worker‚ to respect a client’s
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in different ways and how this could affect relationships in your work setting? people from different places say things differently and may not understand what you mean for instance a person suffering from dementia can hear words in a muddled way if they where from a different culture and there is a language barrier as well then they would find hard to form relationships with carers and other serviceusers. can you identify the meaning of confidentiality and describe potential tension between
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