INTRODUCTION 1.O Background to the study Over the years‚ the motivation of employees has been gaining steady importance because of its pivotal role in providing a link between improved performances and enhanced productivity. To achieve its goal and objectives‚ an organization needs among other things‚ a fully motivated workforce. A work force that perceives the organization as a medium through which personal goals could be achieved and the same time achieving the organizational goals. To feel
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The current issue and full text archive of this journal is available at www.emeraldinsight.com/1056-9219.htm IJCOMA 18‚4 Employee motivation: a Malaysian perspective Rafikul Islam and Ahmad Zaki Hj. Ismail Department of Business Administration‚ International Islamic University Malaysia‚ Kuala Lumpur‚ Malaysia Abstract Purpose – The purpose of this paper is to identify the motivating factors of employees working in various Malaysian organizations. Design/methodology/approach – A survey method
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Customer Relationship Management Challenges in E-business Savita Verma1‚ Umang Soni2‚ Anirban Kundu3 Mechanical Engineering Department‚ Indian Institute of Technology Delhi Indian Institute of Technology Delhi‚ Hauz Khas‚ New Delhi-110016‚ India savita_verma1987@yahoo.co.in umangsoni.iitd@gmail.com anirban.kundu.iitd@gmail.com Abstract— This paper presents essence of Customer Relationship Management (CRM) and its emerging research from challenges in e-business perspective. The challenges associated
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Compensation Management and Agents Performance of BD19 Legacy Inc. (Agency Office of PT Prudential Life Assurance) By Grandy William Kinsey 19012049 Undergraduate Program School of Business and Management Institut Teknologi Bandung CHAPTER 1 INTRODUCTION 1.1. Importance of Compensation System for Company The recent competitive situations in the business world make it difficult to obtain and hold the top workers. Once the organization is able to recognize‚ it can be unable to propose the right
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Table of Contents 1 - Alderfer’s ERG Theory Overview 3 Components of the Alderfer’s erg theory 3 2 - McClelland’s Need Theory Overview 4 Components of the mcclelland’s need theory 4 Managerial Implications 5 Innovative Actions 5 1 - Alderfer’s ERG Theory Overview Clayton Alderfer’s ERG theory is built upon Maslow’s hierarchy of needs theory. To begin his theory‚ Alderfer collapses Maslow’s five levels of needs into three categories. And What he means by his theory that an already
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CHAPTER 1 INTRODUCTION This chapter is consists the information related to a study of the relationship between corporate governance and financial institution’s performance in Malaysia. 1.1 Background of Study When Asian Financial Crisis happened in 1997‚ the term of corporate governance is introduced‚ public start to concerns on the weaknesses of Malaysia corporate governance practice (Azira Hanani & Siti‚ 2007). ‘Corporate Governance’ is the system of rules‚ practices and processes which
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Table of Contents Introduction Introduction of customer relationship management 2 Importance of customer relationship management 2 Customer needs Definition 3 Types of customer needs 3 Process of identifying the customer needs…………………………………………………………………………................3 Customer expectations and satisfaction………………………………………………………. Customer expectations……………………………………………………………………………………………………………………………….4 Customer satisfaction……………………………………………………………………………………………………………………………4
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A Meta-Analysis of the Relationships between Individual Job Satisfaction and Individual Performance Author(s): M. M. Petty‚ Gail W. McGee‚ Jerry W. Cavender Source: The Academy of Management Review‚ Vol. 9‚ No. 4 (Oct.‚ 1984)‚ pp. 712-721 Published by: Academy of Management Stable URL: http://www.jstor.org/stable/258493 Accessed: 20/10/2010 04:45 Your use of the JSTOR archive indicates your acceptance of JSTOR ’s Terms and Conditions of Use‚ available at http://www.jstor.org/page/info/about/policies/terms
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Hamilton‚ The obverser (2008)‚ debt is the real university challenge‚ available at: http://www.guardian.co.uk/money/2008/oct/05/student.debt.advice [vie wed at 2010-3-17] The Age‚ (2006)‚ Uni student debt levels ’too high ’‚ available at http://news.theage.com.au/national/uni-student-debt- levels-too-high-20070309-1cb.ht ml [viewed at 2010-3-17]
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[pic][pic][pic][pic][pic][pic][pic] A STUDY ON EMPLOYEE MOTIVATION CHAPTER-1 1.1 INTRODUCTION The project work entitled a STUDY ON EMPLOYEE MOTIVATION with special reference to Hyderabad Industries Ltd; Thrissur is mainly conducted to identify the factors which will motivate the employees and the organizational functions in Hyderabad Industries Ltd‚ Thrissur. Management’s basic job is the effective utilization of human resources for achievements of organizational objectives. The personnel management is concerned with organizing
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