customers based on type of problem‚ which are all telecommunications‚ so that customer service knows how to assist the customers properly. * Segment customers based on the bill price‚ then service higher bill prices first because they would be a greater loss for Bell. * Segment customers based on specific need that needs to be addressed to help ensure customers are satisfied with results. Medium Term (2-4 Weeks) * Winston Chen- telecommunications‚ top 2% bill price‚ unlimited long-distance/possible
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performs an exploratory examination of the factors that affect the choice of IT governance structures in organizations that grow through mergers and acquisitions in developing countries using the results of a case study of an international telecommunications company. We find that in addition to the commonly recognized factors such as government regulation‚ competition and market stability‚ organizational culture‚ and IT competence‚ top management’s predisposition toward a specific business strategy
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cn/n11293472/n11293832/n11294132/n12858447/index.html NCC in Taiwan: http://www.ncc.gov.tw/chinese/index.aspx Regulatory agency of Telecommunications‚ DSRT: http://www.dsrt.gov.mo/eng/laws/index.html ICT Regulation toolkit: http://ictregulationtoolkit.org/en/index.html Telecommunications Research Project: http://trpc.biz/?s=Telecommunications+Research+Project&submit=Go Telecommunications in Asia: Policy‚ Planning and Development‚ HKU Press (ed. John Ure‚ 1997) – HKU library hardcopy Lecture Plan: The
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advances in telecommunications technology have been an important vehicle in permitting information exchange to develop as a valuable commodity. Researchers have found a number of evidences about the positive and significant effects of telecommunication in the economy of the country. For example‚ Ding & Haynes‚ (2006) show that the accumulation of telecommunications infrastructure improves the overall productive capacity at the regional level by examining the impact of telecommunications infrastructure
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Porter Five Forces Analysis of Pakistan Telecommunication Authority Assignment Presented to: Date: 29/08/2013 Introduction The Porter’s Five Forces is a simple tools and powerful tool that make you understand that where the actual power lies in the industry. It makes you understand the weight of industry’s current position and the future strength and position of that industry. If you have clear understanding of industry that where the power lies you can get good
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about telecommunication. So‚ what is telecommunication? Computers‚ mobile phones Wi-Fi and radar are all telephony technologies‚ just one field of telecommunications. Telecommunication is a general term for a vast array of technologies that send information over distances. Today‚ let’s just focus on one filed of telecommunication ‚online talking. As you know telecommunication has changed so rapidly these years. And the world becoming a small village by the technologies of telecommunication. Therefore
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capital market. Furthermore‚ SmarTone has strong financial support from the parent holding company‚ Sun Hung Kai Properties Limited . Strong management team (S5) – SmarTone is led by their CEO‚ Mr. Douglas Li‚ who has extensive experience in the telecommunications industry. The company has a stable and experienced management team‚ most of whom have wide experience in management and in the telecoms industry. Good brand name (S6) – SmarTone gains well received reputation through best quality in terms
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Matav Hungarian Telecommunications Company was established in 1991 when Hungarian Post was split into three divisions. Matav remained a state-run company until 1993 when the Hungarian government sold off the company ‚ and that was a significant turning point in the history of the company since the privatization process was the largest foreign investment in Hungary. Matav’s majority shareholder ‚ Deutsche Telekom was one of the largest Telecommunications companies in Europe‚ and was involved in
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Cable industry has undergone a lot of evolution since the very first time it came into existence. First the paper will discuss cable television‚ telecommunication act 1934 and history of cable industry. The origin and importance of both regulation and deregulation of cable industry will be discussed. The various economic impacts; telecommunication‚ broadband‚ television and community will be discussed too in this paper. Table of content. I. Abstract ………………………………………………………………2
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CHAPTER I INTRODUCTION I.1 Introduction I.2 Statement of the problem I.3 Research methodology I.4 Objectives of the study I.5 Limitation of the study 1.6 Chapter scheme I.1 INTRODUCTION Customer satisfaction is an important factor of every organization .the market should measure and monitor satisfaction on going basis when a person satisfied of product‚ he gets more than what he expected .In this project deals only the customer satisfaction on Airtel service According to Philip Kotler
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