"A study of bpo industry with reference to employee attrition and retention" Essays and Research Papers

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    length‚ double-spaced (approximately 1‚380 words)‚ *  Note that the expected page count for papers applies to the pages comprising the Introduction‚ Body‚ and Conclusion sections (b)‚ (c)‚ and (d)‚ but does not include Title page‚ Endnotes‚ and Reference – i.e. sections (a)‚ (e) and (f). • Use Arial 12pt type at double line spacing throughout; you may use bold‚ italic and underline as needed. • Pages are to have 1” margins all around; each page is to be numbered‚ “Page m of n”‚ at lower right

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    Employee Engagement

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    significant relationship between employee engagement and financial performance is undeniable." -Towers Perrin Talking about the engagement and commitment of an employee to an organisation‚ most companies are of the opinion that they do have a few‚ but they still want more. Why? It is merely because these companies have come to the realization of the fact that their organization’s long-term success relies on employee performance‚ which is directly impacted by the level of employee engagement and commitment

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    Employee Satisfaction

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    EMPLOYEE’S JOB SATISFACTION IN HOTEL INDUSTRY CHAPTER 1: INTRODUCTION 1.0 INTRODUCTION This research is focusing on examine the factors that influence employee satisfaction in hotel industry. Employee satisfaction is one of the vital elements for a hotel to be success in future‚ it would help to gain the competitive advantages among competitors. The purpose of chapter one is to investigate the various factors that can affect employee satisfaction in hotel industry. Those factors that we will

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    realize that this turnover is costly to the company‚ reduces overall performance‚ and can become difficult to manage correctly (Allen‚ 2008‚ p. 2). There are several things Bumpbie can do to improve the retention and turnover rate. The first step for Paul is to create a plan to manage retention‚ conduct analysis as to why the turnover is taking place‚ and produce strategies to reduce the turnover (Allen‚ 2008‚ p. 11). The most pivotal action that Bumpbie could take is employing the best applicants

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    COMPENSATION AND OTHER EMPLOYEE RETENTION STATEGIES Abstract There are three human elements that are important to any organizations success - good leadership at the top‚ effective management at all levels‚ and personnel who possess the knowledge and skills to get the job done. Retaining effective employees is a challenge‚ and replacing employees who leave an organization is extremely expensive. Roger E. Herman’s book Keeping Good People – Strategies for Solving the Dilemma

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    Employee Relations

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    Employee Relations Dr. Harold Griffin HSA 530: Health Services Human Resource Management February 23‚ 2012 Introduction Employee Relations involves the body of work concerned with maintaining employer-employee relationships that contribute to satisfactory productivity‚ motivation‚ and morale (Hopkins & Hampton‚ 1995). Essentially‚ employee relations is concerned with preventing and resolving problems involving individuals which arise out of or affect work situations. This paper will

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    Employee Engagement

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    Index 1. Executive Summary 2. Introduction 3. Methodology 4. What is Employee engagement? 5. Why is Employee engagement important? 6. Enablers‚ barriers and recommendations 7. Conclusion 8. Bibliography 1. Executive Summary Employee engagement describes the involvement of people at all levels in positive two-way dialogue and action to increase productivity and to create a great place to work – where people find their work meaningful and are willing to work together towards

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    employee engagement

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    Employee engagement is a multi faceted concept. Employee Engagement is a two-way process between employees and an organization. In the words of Kahn (1990:694) ‚ employee engagement is defined as “the harnessing of organization members’ selves to their work roles; in engagement‚ people employ and express themselves physically‚ cognitively‚ and emotionally during role performances”. The cognitive aspect of employee engagement concerns employees’ beliefs about the organisation‚ its leaders and working

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    employee satisfaction

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    Employee Satisfaction in Kotak Mahindra”   Certificate This is that the project titled “Employee Satisfaction in Kotak Mahindra” is an academic work done by “Amit kumar shah” submitted in the partial fulfillment of the requirement for the award of the Degree of BBA from MAIMS .It has been completed under the guidance of MR. JAGAT JYOTI BARUA . We are thankful to Kotak Mahindra for having allowed our student to undergo project work training . the authenticity of the project work will be examined

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    Employee Engagement

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    INTRODUCTION Employee engagement‚ also called worker engagement‚ is a business management concept. An "engaged employee" is one who is fully involved in‚ and enthusiastic about their work‚ and thus will act in a way that furthers their organization’s interests. According to Scarlett "Employee Engagement is a measurable degree of an employee’s positive or negative emotional attachment to their job‚ colleagues and organization that profoundly influences their willingness to learn and perform is at

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