"A study on customer's satisfaction on pantaloons" Essays and Research Papers

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    Group‚ is a leading I L of re s Indian opera of ator multiple retail form e mats. It is pr resent in bot the value and lifesty segment of the India th e yle an consum market. mer ats Leading Forma Future Group Pantaloon n R Retail (Indi ia) Pvt. Ltd. P Pantaloon c chain of fashion n outlets Big Bazaar B hypermarket cha h ain Food Bazaa F ar supermarket ch hain Central chain of mal lls K Key Facts s H Headquarte Mumba er: ai O Operating S Space: 16 million squ m uare

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    Pantaloons Retail Ltd

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    PANTALOON RETAIL (INDIA) IMPROVING CONTROL WITH THE SAP® GENERAL LEDGER APPLICATION QUICK FACTS Industry Retail Revenue Rs4‚776.33 (in crores) – around US$1.01 billion Employees 30‚000 Headquarters Mumbai‚ India Web Site www.pantaloon.com SAP® Solutions and Services SAP® General Ledger application‚ SAP General Ledger Migration service for subsequent implementation of document splitting tool Implementation Partner SAP Consulting Key Challenges • Improve financial tracking and reporting for all

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    PANTALOON RETAIL (I)LIMITED [Year] LOYALTY PROGRAMME EFFECTIVENESS OF PANTALOONS LOYALTY PROGRAMME AKHILESH KUMAR MISHRA HOW EFFECTIVE IS THE PANTALOONS LOYALTY PROGRAMME? INTRODUCTION: Businesses are quickly learning that being the best is no longer enough. Every consumer demands the highest quality goods or services at the best prices‚ conveniently delivered to them through whatever means and at any time they choose. So the retailers have to do everything to meet those

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    product/service‚ while products characteristics are rather quantitative but attributes are more abstract and are based on the perceptual dimensions that consumers use to make purchase decisions. Requirements are the technical solutions to meet a customer’s need‚ and specifications are the specific metrics associated with requirements. Note that in some cases‚ all of terms mentioned can either refer to the same thing‚ or capture different information about what customer really desires. There are at

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    CHAPTER 1: INTORDUCTION 1.1 BACKGROUND OF THE STUDY: Retail store is the place where the customers take a decision on the purchase of the products offered by the retailer. The store also influences the perception that customers forms in their minds about the store‚ the products‚ services and staff. . Managing store operations for a small retail business of any size or complexity from the neighbourhood grocer to the national retail chain is a challenging task .It requires integration among

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    Four Ps Four Ps Marketing Mix Product Price Promotion Place Marketing Mix The concept is simple. Think about another common mix - a cake mix. All cakes contain eggs‚ milk‚ flour‚ and sugar. However‚ you can alter the final cake by altering the amounts of mix elements contained in it. So for a sweet cake add more sugar! Marketing Mix It is the same with the marketing mix. The offer you make to your customer can be altered by varying the mix elements. So for a high profile brand‚ increase the focus

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    [pic] [pic] Company profile Pantaloon Retail (India) Limited‚ is India’s leading retailer that operates multiple retail formats in both the value and lifestyle segment of the Indian consumer market. Headquartered in Mumbai (Bombay)‚ the company operates over 12 million square feet of retail space‚ has over 1000 stores across 71 cities in India and employs over 30‚000 people. The company’s leading formats include Pantaloons‚ a chain of fashion outlets‚ Big Bazaar‚ a uniquely Indian hypermarket

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    Customers-2nd most important stakeholder In my opinion‚ the 2nd most important stakeholder is the customer. This is because the customers buy goods or services from a business that provides them with their revenue. They are important because if business has no customers then there is no point of a business running. A good business has customer that have been influential to it in a positive way. Usually because the business has reached to something their customers have said or done. Customers

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    customer satisfaction is its primary goal and profit maximization is only secondary. Most companies in every industry aim to deliver great value in their products and services to maintain a competitive position food quality was found to be the most important factor contributing to customers’ overall satisfaction. (Yen-Soon‚ Moreo‚ Yeh‚ 2004). It is suggested that management should pay attention to the freshness‚ appearance‚ and nutrition of the food to increase the customers’ satisfaction Foodservice

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    Executive Summary An attempt is made to study the level of organisation commitment among the employees at pantaloon retail India limited –Big bazaar‚ KSRTC The research was carried for period of eight weeks from 3May to June 29‚ 2010.A descriptive research was carried by taking convenience sampling for the employees of the each group. A well structured questionnaire was prepared and administered to employee sample of 100. The opinions are collected and tabulated‚ and it is analyzed

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