Unit 1 – Communication in Health and Social Care Organisations Task 1 The relevant theory of communications consists of sixteen theories relating to the various ways people communicate. Of these sixteen there are five that apply to Mary Slater and her situation. The first theory is known as constructivism. The following quote best describes this theory‚” constructivism is a cognitive theory of human communication that describes how human perception influences the skillful production and interpretation
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In John Steinbeck’s The Chrysanthemums‚ the reader is introduced to the seemingly timid and shy Elisa Allen. Elisa is routinely planting her yearly sets of Chrysanthemums‚ which appear to be the sole receptor of her caring and gentle touch‚ but all the while it is evident that "the chrysanthemum stems seemed too small and easy for her energy." Her hidden eagerness seems not only out of place‚ but out of touch with her dry and wilted surroundings‚ of which her husband‚ Henry‚ abruptly interrupts her
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implementing duty of care in health‚ social care or children’s and young people’s settings What is Duty of care? ‘Duty of care is a requirement to exercise a ‘reasonable’ degree of attention and caution to avoid negligence which would lead to harm to other people’ Penny Tassoni‚ Children & Young Peoples Workforce Early Learning & Childcare‚ Heinemann 2010 1.1 Explain what it means to have a duty of care in own work role? As childminders we have a duty of care to protect any children
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Unit 301 principles of communication In adult social care settings. Task A The four main types of communication: Verbal communication is sending a message via: speech Non verbal communication is a type of communication that does not involve speech or sounds‚ example: eye contact. Electronic communication is sending a message via: email‚ skype‚ fax‚ telephone and social media. Written communication is sending a message via: reports‚ charts‚ written letters and notices
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Good Practice in Handling Information in Health & Social Settings PWCS 38 – Understand How to Handle Information in a Social Care Setting Identify the legislation and codes of practice within your care of environment that relate to handling information. Legislation and codes of practice that relate to handling information in social care settings e.g. Data Protection Act 1998‚ Freedom of Information Act 2000‚ The Health and Social Care Act 2001 (and subsequent amendments in 2006 and 2008)‚ Human
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Communication of Electronic Medical Records HCS/490 February 115th 2013 Lillian Preston Communication of Electronic Medical Records Communication in the health care industry is important‚ and to the patients as well. Patients want to see and understand his or her progress when dealing with health care providers. Health care today’s patients want to remain more involved with any paperwork that has been signed or want to know what information is on his or her medical records. Patients or
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patiant was trying to communicate it is not only the expression on people s faces that tells you about how they fell Q 2: Identify five ways communication can help you in your work and why ? 1: Writing reports -I will write report about individuals so next shift staff can read and affect accordingly. By completing charts and records. I will mention in the care plan if any Changes have made in my shift which will help for all staff. I will communicate with my colleagues and pass all information regarding
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CT307 Understand Person-Centred Approaches in Adult Social Care Settings Person centred planning is crucial to providing quality care and support. It helps support workers find out what is important to the person they support and enables services/support plans to be built around what matters most to that individual. Person-Centred values • Treating people as individuals • Supporting people to access their rights • Supporting people to exercise choice • Making sure people have privacy
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SHC 34: Principles for implementing duty of care in health‚ social care or children’s and young people’s settings 3.1 Describe how to respond to complaints Responding to complaints‚ whether made by a parent or a staff colleague‚ you should always keep professional and listen to what the person has to say. You should keep calm and by being respectful and apologising when necessary which helps to diffuse potential conflict. Complaints need to be resolved as quickly as possible and constructively
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Understand the legislative framework for the use of medication in social care settings. There are different legislations that govern the use of medication within social care settings: The Medicines Act 1968 The Misuse Of Drugs Act 1971 The Safer Management of Controlled Drugs 2006 The Data Protection Act 1998 Health and Safety at Work Act 1974 The Control of Substances Hazardous to Health Regulations (COSHH) Hazardous Waste Regulations 2005 Mental Capacity Act 2005 The Access to Health Records Act
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