A Research Project Report Titled ―Customer Satisfaction on Public And Private Bank Loan‖ Submitted in partial fulfillment for the Award of degree of Master of Business Administration 2010-2012 Global Institute of Technology Sitapura‚ Jaipur (Raj)-302022 Submitted To: Submitted By: Mrs.Mamta Soni Mahendra Singh Rathore (Ast.professor) (MBA IV SEM) DECLARATION Hereby I declare that the project report titled―Customer Satisfaction On Public And Private Bank Loan‖submitted
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FUNDS FLOW STATEMENT Meaning The term “Flow” means change and therefore‚ the term “Flow of Funds” means “Change in Funds” or “Change in Working Capital “. In other works‚ any increase or decrease in working capital means “Flow of Funds”. There are two concepts of working capital – gross concept and net concept. • Gross working capital refers to the firm’s investment in current assets • Net working capital means excess of current assets over current liabilities. In business several
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Theory of Mind From "Encyclopedia of Cognitive Science" Theory of mind refers to the everyday psychology that we use to understand and explain our own and others’ actions by reference to mental states‚ such as ‘desiring’‚ ‘knowing’ and ‘believing’. INTRODUCTION The expression ‘theory of mind’ (ToM) was introduced into psychology by David Premack and Guy Woodruff in 1978. Asking‚ ‘Does the chimpanzee have a theory of mind?’‚ they described experiments to assess whether the primate most closely
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Customer Retention Strategies The easiest way to grow your customers is not to lose them The average business loses around 20 percent of its customers annually simply by failing to attend to customer relationships. In some industries this leakage is as high as 80 percent. The cost‚ in either case‚ is staggering‚ but few businesses truly understand the implications. Imagine two businesses‚ one that retains 90 percent of its customers‚ the other retaining 80 percent. If both add new customers
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Journal Entry #1 For this journal entry I chose to review the television show Criminal Minds‚ viewed on September 21‚ 2016. I picked season one episode fifteen “Unfinished Business” for this journal because it goes over profiling a serial killer. Max Ryan retires from the BAU and moves down to Philadelphia in order to continue to unofficially work on a case he’s been doing for eighteen years. He’s been trying to catch the Keystone Killer‚ which started back up when Ryan had a book opening. Ryan
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Customer satisfaction with online banking services 1 Customer satisfaction with online banking services M.Tayyeb Masood Waqar Ahmed Author‚ Faculty of Management Sciences Muhammad Ali Jinnah University‚ Pakistan Abstract The study seeks to discover‚ what will be the main factors in customer satisfaction of electronic banking services in Pakistan? This paper inspects and study the most important factors in e-banking services in the Pakistan and customer„s evaluation of the electronic
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expenditures. 2.0 Circular Flow between Firm and Households The circular flows between firms and household may therefore be represented by the following 4 flows: Flow of factor of production from household to firms Flow of incomes from firm to household Flow of output of goods and services from firm to households Flow of expenditures from household to firm These four flows are illustrated as appendix 1. Outer flow of incomes and expenditures are flow of money‚ whereas the inner flows of factors of production
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globalisation and the growing multidirectional flows of people‚ objects‚ places and information. Firstly I will focus on globalisation and how migration‚ culture‚ economics and politics fit into the picture. Secondly I will focus on how globalisation has affected Ireland. To gain a better understanding of globalisation I must first define it. “Globalisation is a transplanetary process or set of processes involving increasing liquidity and the growing multidirectional flows of people‚ objects‚ places and information
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evening before discussion Be prepared to discuss the case in class (your answers‚ your analysis‚ etc.) 1 Valuation - Use NPV approach How to make investment decisions: 1. Estimate (expected) cash flows in each time period 2. Choose an appropriate discount rate 3. Use discounted cash flow analysis to calculate NPV 4. Make decision that maximizes NPV Fundamental principle: V(A+B)>V(A)+V(B) Value driver:1)Eliminate overhead 3) Leveragen brom dname Pay its=D(P)(P-VC)-FC V(Pinkerton after)+V(CPP
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My mind map has been developed from using the theories‚ theorist‚ and concepts that have been discussed in unit one through unit five. I have linked the various groups of theories and theorist around the public administration discipline. The three theory area specified mind maps developed are organizational theory‚ decision-making theory‚ and theory of management. The organizational theory map focuses on the classical and neoclassical organization and the different theorist views and opinions
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