A Balanced Scorecard for General Practice Andrew Ridley Director of Primary and Community Care Commissioning Tower Hamlets PCT Overview • Why a BSC ? • How was it developed ? • What’s in it ? • How is it being implemented ? • Barriers and issues • Improvements delivered as a result ? • What next ? Why a BSC ? • A Focus on our role as Commissioner • Variation in quality between practices • Are the poor always poor ‚ or the good really always good ? • Support a move from anecdote to transparent
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Wendy’s International: Balanced Scorecard |Area of Objectives |Measure of Target |Time Expectation/Targets |Primary Responsibility/Initiatives| |Customers | |High quality |Customer/industry surveys with an |Every month; |Quality Management – Set high | |
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Chapter Five Analysis The start of this chapter focus’ on the various jobs that Eva had. Noting that she rarely held a position‚ due to either her efforts or the patrons own effect. Chapter five begins with a scandal involving her Madrina. Eva Luna’s Madrina gives birth to a still-born child that has two heads‚ one black and one white. The mother discarded the child and this results with an uproar from the public calling her ‘The Little Monster Murderess’‚ this drive the madrina into madness and
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Balanced Scorecard Traditional Performance Measurement Historically‚ the measurement system for business has been financial. Activities of companies were measured and monitored through the traditional financial accounting model. However‚ the extensive‚ even exclusive use of financial measurements in business has been criticized primarily because an overemphasis on achieving and maintaining short-term financial results can cause companies to overinvest in short-term fixes and to underinvest
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“Why is a play a significant work of literature? It is because the play presents enduring themes and ideas that continue to engage audiences.” The play Murra’s by Eva Johnson takes place between the late sixties and mid-seventies and focuses on one family and their struggle to come to grips with white Australia as they move from a fringe dwelling to life in the city This play was set at the time of the stolen-generation‚ which was when Indigenous Australian children were taken away from their
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Eva Hoffman tells an outstanding story of her family’s move from Poland to America in the late 1950s when Eva was a young 13 years old. Lost in Translation portrays Eva’s maturity through the growing pains of identity through her immigration experience. Language‚ culture‚ and perception are considered in Eva’s memoir of the immigrant experience. These are issues that most interpreters have encountered. When learning a new language we experienced a degree of the dislocation so eloquently described
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“Hate is a killer.” Eva Olsson’s words are hard-hitting and impossible to forget. They’ll change us for the better‚ and make us more aware of what our history held. There were three messages that stuck out for me: don’t take anything for granted‚ don’t be bystander or bully‚ and qualities of a good leader. Imagine: you’re in Germany‚ it’s the early 1930’s. Hitler is on the rise to take over your homeland. Millions of Jewish people have been murdered‚ and you’re supporting it. If there hadn’t been
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Maintaining a Balance 1. Most organism are active in a limited temperature range The role of Enzymes in metabolism‚ their chemical composition and specificity on substrates Role of enzymes * Enzymes are organic catalysts. They are protein molecules that increase the rate of the reactions in living organisms. * Without enzymes‚ metabolic reactions at body temperatures would be too slow to produce sufficient energy to maintain life * Intracellular enzymes are used in the cells
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The Balanced Scorecard for Ford’s North American Business Unit Table of Contents Executive Summary…………………………………………………………………….2 Mission Statement………………………………………………………………………2 Balanced Scorecard…………………………………………………………………….3 Financial Perspective………………………………………………………………......5 Customer Perspective………………………………………………………………....10 Internal Business Process Perspective……………………………………………….12 Learning & Growth Perspective……………………………………………………..14 Conclusion…………………………………………………………………………
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Manilalectric Company and Subsidiaries Statement of Financial Position As of Dec.31‚2013 Common Size % 2013 2012 2011 ASSETS Noncurrent Assets Utility plant and others Investment in associates and joint ventures Investment properties Deferred tax assets- net Other noncurrent assets- net 42.65 5.08 0.58 2.04 8.94 50.40 0.84 0.75 1.41 4.07 49.98 0.4 0.78 0.34 3.12 Total noncurrent Assets 59.59 57.47 54.63 Current Assets Cash and cash equivalents
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