) “A Balanced Scorecard system provides a basis for executing a good strategy well and managing change successfully.” Demonstrate the validity of this statement by selecting an organization of your own choice and showing how strategies can be transformed into objectives‚ measures‚ targets and initiatives. You should cover all four aspects of the balanced scorecard. [20 marks] (b) Describe how one can use Lewin’s three step process to manage change [5marks] The ‘Balanced
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The balanced score card is a management system that is designed to change a businesses mission‚ vision and whole strategy in order to complete the goals and ideas of the business successfully. Accountability and Communication are the main components of the score card approach. The management team needs to be able to create goals that each employee responsible for a section are able to achieve and understand the given task completely. The higher management should have the completed management plan
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Balanced score card is one of the strategic instrument which emphasize on translating the vision of the company to the action. With the help of the balanced score card‚ the company is able to bridge the gap between the strategic objectives and the execution of the objectives. “The balanced score card complements the financial measures with operational measures on customer satisfaction‚ internal processes and the organization’s innovation and improvement activities that are the drivers of future financial
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FUNCTIONS OF THE HOSPITAL Hospital administration functions can be classified into three broad categories: 1. Medical - which involves the treatment and management of patients through the staff of physicians. 2. Patient Support - which relates directly to patient care and includes nursing‚ dietary diagnostic‚ therapy‚ pharmacy and laboratory services. 3. Administrative - which concerns the execution of policies and directions of the hospital governing discharge of support services in the
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February 27‚ 2013 Infected Hospitals If someone were very sick or injured in some way‚ a good place to take him or her would be the hospital. Hospitals help people and save lives. Everyone knows that hospitals save lives and want to help people. They’ve been around forever. Some of the earliest documented institutions that were aiming to provide cures and help date back to the Egyptian temples. Hospitals are supposed to be clean and safe‚ but inspections of hospitals don’t even measure cleanliness
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CASE ANALYSIS: SHOULDICE HOSPITAL LIMITED Executive Summary: The Shouldice Hospital‚ Ontario‚ Canada is a pioneer in the field of treating patients suffering from external abdominal hernia. The speedy ambulation coupled with its reasonable price rates leads to satisfied patients publicizing the hospital by word of mouth. The issues that confront the hospital management are: ·Deciding on ways to meet the backlog of operations‚ by expanding the hospital’s capacity‚ while still maintaining control
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experienced the similar operation at other hospitals. And the recurrence rate for all operations performed at Shouldice is about 0. The Unique Selling Point of the Hospital “There is No Substitute for Experience”. Shouldice Hospital has been dedicated to the repair of hernias for over 55 years. The trained team of Shouldice Hospital surgeons have repaired more than 300‚000 hernias with a greater than 99% success rate. Surgeons at Shouldice Hospital have a virtual 100% success rate performing
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spiritual healing processes. Hospitals focus has shifted recently in that they no longer just treat ailments‚ but instead hospitals are starting to focus on the healing of the person as a whole (physically‚ mentally‚ and spiritually). This paper will address the healing components of a healing hospital and the challenges that form when a healing environment is created. Hospitals have been thought of as places to cure disease‚ but now new ideas are emerging about how hospitals should be‚ and how they
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Decision Case #13 Shouldice hospital offers an enriched and comfortable experience for patients accepted into the program for hernia operations. As soon as they arrive at the hospital they are interacted with very closely. Administrators and surgeons spend time with their patients prior to the operation to ensure that their needs are met and that their stay at Shouldice is a comfortable and successful one. After a normal hernia operation at a hospital or another institution‚ patients are
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examines the patient and in some cases the GP will refer the patient to the hospital. In the hospital the person will be examined by a doctor and maybe there’s a surgery. After the surgery he needs to go to the local pharmacist for his medicines. The pharmacist sends him a bill. The payment of this bill will be arranged between the patient and the health insurer. 5. Four external factors that influence the costs of the hospital are: If the government doesn’t invest in the healthcare‚ If the prices
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