Samsung 03-12-12 Case Study – Strategic Management Contents 1. What are Samsung’s Business Model and CVP (customer value proposition)? (30 marks) 3 Samsung Business Model – Canvas 3 Key Partners of Samsung 3 Key activities of Samsung 3 Key Resources 3 Cost structure 3 Revenue screams 4 Value Proposition 4 Customer relationships 5 Channels 5 Customer segments 5 Business Model Assessment: 5 Customer value proposition – Samsung 6 2. What are Samsung’s Dynamic Capabilities
Premium Strategic management Smartphone Customer service
Apple vs. Samsung Apple and Samsung are the world’s two largest high-end mobile providers. Apple and Samsung are major competitors but are also business partners. Apple is one of Samsung’s biggest phone component customers and Samsung is one of Apple’s biggest suppliers. According to Bloomberg’s supply chain analysis‚ Apple accounts for 9% of Samsung’s revenue‚ which makes Apple Samsung’s largest costumer. Despite the companies’ business relationship‚ in April of 2011 Apple sued Samsung for copying
Premium Appeal Barack Obama United States
How important role do Samsung and Apple play in global smartphone market? Phone market is high developed and changeable market. For instance‚ in 2011 smartphones penetrated around 29% of the global market. The highest penetration was in USA‚ 65% In 2016 would ship around 653 million units of smartphones. Also‚ in 2010next companies divided the market like this: Nokia 33.1%‚ RIM 16.1%‚ Apple 15.7% Samsung 7.6%. But after a year Samsung and Apple become biggest companies in global market. Also they
Premium Smartphone Marketing Apple Inc.
Comparison between Apple and Samsung Mention to smartphones‚ the first two brands flashing into my mind are Apple and Samsung. The top five smartphone vendor market share in 2011 is 17% for Samsung and 18.8% for Apple. In 2012‚ they become 30.4% and 16.9%. These two leading IT companies do compete in some other products‚ such as desktops and laptops. However‚ the fiercest competitive product is smartphone because both of them own their own advantages. We can figure out their emphasis and strategy
Premium Smartphone Gross margin Revenue
SAMSUNG SECA: REDEFINING A BRAND CASE STUDY 1. Problem Identification Samsung SECA has successfully repositioned itself from an unremarkable producer of low-to-mid-market customer electronics and computer components into a provider of stylish‚ leading-edge consumer electronics due to its shift towards digital technology. Despite efforts to redefine the Samsung brand which included aggressive promotional spending and launching of a number of high-end‚ “marquee” products‚ the old brand perception
Premium Pricing Brand management Brand
Group 2 Samsung Electronics Executive Summary Recent quality related issues have put Samsung Electronics‚ one of the world’s largest technology companies at risk. These quality concerns‚ spiked through recent recalls and external complaints‚ have generated a flow of bad news coming to the desk of quality director Kevin Sarni. The issues most commonly found within the complaints related to display issues‚ customer service support‚ faulty electric components‚ audio‚ and safety. Of the main
Premium Customer service Service Customer
To: Mr. Kun Hee Lee‚ Chairman‚ Samsung Group From: Senior Consultant‚ S&S Consulting Re: The Samsung Group opportunities of future expansion Date: August 14‚ 2008 Executive Summary: After extensive research‚ S&S consultants have evaluated some of the opportunities that could better position The Samsung Group among their rival competitors in the Memory Industry as well as technological advancement. S&S consulting will help answer some of the questions that Samsung Group may have. We will analyze
Premium Flash memory Lee Kun-hee China
The following diagram depicts the BCG Matrix where the main brands of the Estee Lauder Company are depicted as stars‚ cash cows‚ dogs or question marks. As the diagram shows that the company has a significant number of big brands in the question mark category the future prospective growth for the company can be very good. BCG MATRIX | STARS | QUESTION MARKS | Good Skin Labs | American Beauty | Grass Roots Research Labs | Estee Lauder | Sean John | Flirt! | Clinique | MAC Cosmetics |
Premium Marketing
Table of Contents Table of Contents 2 Introduction 3 Consumer Analysis 3 Company Analysis 6 Competitor Analysis 9 Channel Analysis 12 Context Analysis 13 Introduction: India is today one of the largest telecom markets in the world‚ with an addition of more than 18 million subscribers every month. Telecom sector has continued to emerge as the prime engine of economic growth‚ contributing to nearly 2% of the Indian GDP. Indian telecommunication
Premium Smartphone Mobile phone
Samsung Electronics Co.‚ Ltd Introduction Samsung Electronics is a flagship subsidiary of Samsung Group which focuses on electronics and information technology. Samsung Electronics holds a significant position not only in South Korea‚ but also across the world. In 2006‚ it became the world’s larger television manufacturer and the world’s largest maker of LCD panel for eight consecutive years. In 2009‚ it was the world’s largest information technology company‚ and by 2011‚ it had become the world’s
Premium Smartphone Profit margin Mobile phone