deliver their services. Information is not shared correctly‚ problems that arise may be missed through lack of communication with colleagues. If a team is not communicating well‚ service users would not be getting the best service available. Question 3 Body language Environment Confidentiality Active listening Asking questions Being non-judgemental Question 4 People from different backgrounds use or interpret communication in different ways‚ some using slang. People from different areas
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themselves for example dressing themselves. | Use trial-and-error methods to learn about objects. | If they touch an object and it is hot‚ they won’t touch it again. | 2-3 years | May got to the toilet independently. | May go to the toilet when they need it with few accidents. | Know their full name. | Will be able to say their full name. | 3-4 years | Make friends and are interested in having friends. | Will enjoy being with other children more. | Can sort objects into simple categories. | Will put all
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Certificate L3 Communication. Outcome 1. Understand why effective communication is important in adult social care settings. 1. Use the box on the left to identify people that you communicate with. Use the box on the right to state why you communicate with them. |Parents |To update them on service users weeks/days. | |GP’s |In case
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Edexcel Level 5 Certificate in Management and Leadership Unit 2 Leadership & Management Section 1 Demonstrate your understanding of the link between management and leadership Explain the relationship between management and leadership Good Management and leadership are key players for a successful business. These are two individual roles which are very closely connected to one another as they both involve working with people and organising them to achieve a common goal. Leaders
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Unit 301 Outcome 1: understand why effective communication is important in work setting. 1.1 Identify the different reasons people communicate Different reasons people communicate is to engage in conversation‚ to make a point‚ to explain a reason a point or a command and to receive important information. 1.2 Explain how communication affects relationships in work setting. Communication can affect relationships in a variety of ways‚ one way it can affect relationships is for example
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Form 6 Learner Performance Evidence Record for Holistic Assessment of Units Use this form to record details of activities (tick as appropriate) Observed by your assessor □ Assignments / Projects □ Seen by a witness □ Questions □ Learner Reflective account □ Learner explanation □ Award: L3 Diploma Health and Social Care Candidate Name: Claire Barnes
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owner whose decision will be final An employee is entitled to have another present at any stage of the procedure Bv Explain the agreed ways of working with your employer in relation to the follow areas: 1. Data protection 2. Grievance 3. Conflict management 4. Anti-discriminatory practice 5. Health and safety 6. Confidentiality 7. Whistleblowing 1. Data protection It is agreed no data is to be passed on to anyone without clients or next of kin consent and data about
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Disclosure Pass 5 There may occur a time when a child tells you they have been abused or are being abused‚ this is known as a disclosure. If this occurs it is important that you are aware of the settings policy. All information a child discloses to you must be kept confidential unless the person you are telling needs to be informed of this for example‚ supervisor‚ social worker or the police. “Disclosure or concern for a child is the only occasion where there may need to divulge information” According
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E1+E2- There are five pieces of current legislation which include: RIDDOR 1995 (Reporting of Injuries‚ Diseases and Dangerous Occurrences Regulations)‚ PPI 1992 (Personal Protective Equipment at Work Act‚ Disability Discrimination Act 1995‚ Sex Discrimination Act 1975&1986 and finally The Race Relations Act 1976. RIDDOR will influence working practises in a setting because it enforces policies into nursery settings that make it vital that RIDDOR is put into place by keeping a record book (accidents
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vulnerable to abuse. Old people are more vulnerable to financial abuse if they are not in control of their own finances along with physical and mental abuse. Children are vulnerable to grooming‚ sexual‚ physical‚ mental and emotional abuse. Factor 3: Mental illness –
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