Assignment Customer service Submitted by:Gergana Tsareva Id number: GT21132 Submited to:Chika Ugoji APRIL 2013 TABLE OF CONTENTS: 1.INTRODUCTION……………………………………………………………………………...3 2.Task 1: CUSTOMER SERVICE POLICY…………………………………………………..3 - Meaning………………………………………………………………………………...3 - Examples……………………………………………………………………………….3 - Table presentation…………………………………………………………………….4 - Reason of using customer service…………………………………………………..5 3.Task 2: REFLECTIC SUMMARY FOR GROUP WORK…………………………………
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sprawl‚ oil‚ freeways * * Four types of green future landscapes: ecological city‚ human support city‚ almost natural (but inhabited by eco-conscious ppl)‚ Nature Alone. * * Perlman principles (Janice Perlman): There can be no sustainable city of the 21st century without social justice and political participation‚ as well as economic vitality and ecological regeneration. “every first world city has a Third world city within it and ever third world city has a first world city inside
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Business Strategies for Sustainable Development (WMX042) Examination 3 Coffee Industry Josef Matthias Fellinger Kristin Gertz François Prieur Miguel Pino Martin Page 2 of 26 Coffee Industry Group 4 Table of contents The story of coffee ................................................................................................ 3 Environmental issues ............................................................................................. 4 Social issues .......
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Customers Steps to getting more shoppers in the door Attracting MELANIE MCINTOSH a special advance copy report from Inspire Retail Solutions Attracting Customers Inspire Retail Solutions Attracting Customers Copyright © 2006 Melanie McIntosh‚ Inspire Retail Solutions. All rights reserved. Published by Inspire Retail Solutions Inspire Retail Solutions 2092 East 13th Avenue Vancouver‚ BC V5N 2C4 604.376.1581 phone www.inspire.bc.ca info@inspire.bc.ca You have permission to post
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CUSTOMER SATISFACTION AND LOYALTY IN LOGISTICS SERVICES @ DHL EXPRESS (I) PVT LTD A PROJECT REPORT Submitted in Partial fulfillment of the degree of requirement for the award of MASTER OF BUSINESS ADMISTRATION (Marketing & HR) Submitted by GAURAB DUTTA Registration No: P07BA126 Under the guidance of Dr. S. Lalitha Prof. in Management Studies BHARATH UNIVERSITY SCHOOL OF MANAGEMENT STUDIES Chennai 600073 India May 2009 School of Management Studies 173‚ Agaram
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Customer Service at Datatronics Datatronics is an organization that serves their customers with Enterprise Resource Planning integrated solutions. Their growth is mainly attributed to acquisitions of smaller competitors. E-Z RP was such a company that despite its inferior size compared to Datatronics was able to succeed and outperform Datatronics on grounds of customer service and customer satisfaction. Datatronics recognized the fact and acquired E-Z RP with the aim to improve in that respective
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J1A Chung Hua High School‚ Seremban‚ N. Sembilan Mo Tu ASSEMBLY MATH We Th Fr Sa J.UEC BIO/CHEM BI J.UEC BIO/CHEM 0 07:10 - 07:55 1 07:40 - 08:20 2 BC 3 BM 勳 08:20 - 09:00 09:00 - 09:40 强 UEC HISTORY MORAL 莲 LINDA BI NORINA UEC GEOGRAPHY JOHN 娇 莲 JOHN BC 勳 BC 勳 BC 恬 勳 UEC GEOGRAPHY 娇 BREAK 09:40 - 10:00 4 10:00 - 10:40 CAM SCIENCE 5 吉 10:40 - 11:20
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Operational Amplifier Chapter No. 3 Differential Amplifiers Operational Amplifiers: The operational amplifier is a direct-coupled high gain amplifier usable from 0 to over 1MH Z to which feedback is added to control its overall response characteristic i.e. gain and bandwidth. The op-amp exhibits the gain down to zero frequency. Such direct coupled (dc) amplifiers do not use blocking (coupling and by pass) capacitors since these would reduce the amplification to zero at zero frequency. Large
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Customer equity is a result of customer relationship management. Customer equity is the total of discounted lifetime values of all of the firms customers. In layman terms‚ the more loyal a customer‚ the more is the customer equity. Firms like McDonalds‚ Apple and Facebook have very high customer equity and that is why they have an amazing and sustainable competitive advantage. Customer Equity is made up of three components. Value Equity‚ Brand Equity and Relationship Equity. Value Equity
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Assignment 1.2: Course Project—Target Company Profile and Its Approach to Marketing Assignment 2.2: Course Project—Marketing Environment Analysis Assignment 3.2: Course Project— Market Segmentation Assignment 4.2: Course Project— Customer Behavior Analysis Assignment 5.2: Course Project—Product Strategy Assignment 6.2: Course Project—Pricing Strategy Assignment 7.2: Course Project—Distribution Strategy Conclusion
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